---
title: "RISOH Support and Maintenance"
ocid: "ocds-h6vhtk-04f726"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04f726"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04f726.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04f726.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "BUSINESS SERVICES ORGANISATION"
published: "2025-04-24"
---

# RISOH Support and Maintenance

Buyer: BUSINESS SERVICES ORGANISATION  
Current stage: Award  
OCID: ocds-h6vhtk-04f726

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04f726.json)

## Summary

The Business Services Organisation, a central government public authority based in Belfast, United Kingdom, has completed a direct award contract with Varian Medical Systems UK Limited for the "RISOH Support and Maintenance" project. The project is categorised under IT services, including consulting, software development, and support. It specifically targets the healthcare industry, focusing on Northern Ireland Cancer Services through the Regional Information System for Oncology and Haematology. The procurement stage has reached completion with an award date of 2nd April 2025, and the contract period extends from 3rd April 2025 to 31st March 2029. The initiative, funded at £550,000 excluding VAT, responds to the necessity for continuous system support to mitigate patient risk and ensure uninterrupted healthcare service delivery until a system replacement is anticipated in March 2029.

This tender presents robust business growth opportunities for IT service providers with expertise in healthcare systems, particularly those offering maintenance, support, and proprietary system management. While the direct award process limits initial competition due to Varian’s exclusive rights, it showcases the potential market for complex healthcare IT systems and related services. Businesses with a focus on maintaining proprietary healthcare technology solutions or those contemplating similar future contract opportunities could benefit significantly from positioning themselves as reliable partners for governmental health initiatives.

## Notice

The Regional Information System for Oncology and Haematology (RISOH) is critical regional system for Northern Ireland Cancer Services. The system provides invaluable information for clinicians in the monitoring and planning of patient's cancer treatment. Varian Medical Systems provide 24/7 maintenance and support for the RISOH system. If this system is not supported and maintained there would be a significant risk to patients' welfare and no electronic method of recording the patient's cancer journey. Business Services Organisation previously direct awarded PS624,777 to Varian for for RISOH Support and maintenance. It is our intention to complete a further Direct Award to the value of PS550,000 (exclusive of VAT). We wish to enter into a Contract until 31st March 2029. It is expected that there will a replacement system in place by the 31st March 2029.

### Procurement Information

Varian Health Systems have been the supplier of the RISOH system since it was implemented in 2013. Due to the complexity of the system, there are no other providers who could provide this system within the time frame. Replacing the system or support contract would lead to a risk to patient safety. The system is due to be replaced by the end of this Contract. We wish to reply on schedule 5 section 5 (a) due to Varian having the intellectual property rights. They are the only supplier able to provide the services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/016668-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Apr 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 21 Mar 2025 |
| Contract period | 2 Apr 2025 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £550,000 |
| Contracts value | £550,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BUSINESS SERVICES ORGANISATION |
| Locality | BELFAST |
| Post town | Northern Ireland |
| Postcode | BT2 8DQ |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN06 Belfast |
| Local authority | Belfast |
| Electoral ward | Central |
| Westminster constituency | Belfast South and Mid Down |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VARIAN MEDICAL SYSTEMS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 24 Apr 2025 at 08:40 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/016668-2025
- 21 Mar 2025 at 13:45 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/010699-2025
- 21 Mar 2025 at 10:39 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/010594-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/016668-2025
  24th April 2025 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/010699-2025
  21st March 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/010594-2025
  21st March 2025 - Transparency notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.varian.com/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04f726. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04f726.json.