---
title: "CN250355 - Managed Accounts & Payroll Service"
ocid: "ocds-h6vhtk-04f740"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04f740"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04f740.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04f740.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "KENT COUNTY COUNCIL"
published: "2026-01-22"
---

# CN250355 - Managed Accounts & Payroll Service

Buyer: KENT COUNTY COUNCIL  
Current stage: Tender  
OCID: ocds-h6vhtk-04f740

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## Summary

The procurement process for the "CN250355 - Managed Accounts & Payroll Service" is initiated by Kent County Council, targeting the provision of services related to payroll and managed account services. Initially, this tender aimed at increasing accessibility to Direct Payments for those requiring additional financial management support. It was under the planning stage as of March 2025, with a preliminary market engagement notice issued, inviting interested parties to participate in a survey by 2nd April 2025. This procurement was characterised by its focus on "Other community, social and personal services" within the region UKJ4 of the United Kingdom. However, as of January 2026, the tender process transitioned to a cancellation stage due to the buyer's decision to withdraw following preliminary market engagement feedback.

This tender provided an avenue for businesses specialising in managed accounts and payroll services to engage with Kent County Council and explore the needs within the social care sector. Companies with expertise in supporting financial management for direct payment recipients would have found these opportunities particularly relevant. Despite the process being withdrawn, the initial engagement indicated a demand for innovative solutions enhancing user access to direct payment options, suggesting continued market interest and potential future opportunities in this field beyond the tender's cancellation.

## Notice

Please note that this UK2 Preliminary Market Engagement Notice has been issued as per the Procurement Act 2023, and replaces Prior Information Notice 2025/S 000-010595. ** This advert is for market awareness, engagement and request for information only ** Kent County Council supports approximately 3000 people (25% of the total of those who draw on care and support excluding residential) to safely access a Direct Payment across Kent with a total annual spend of approximately PS2.4m. Latest data shows that the number of people accessing a direct payment remains at a ratio of 15:85 which has increased over the past 12 months. As part of a wider initiative to research and co-produce opportunities to increase the number of people accessing self-directed support via a direct payment, we have identified that Payroll and Managed Account Services will support people to manage the responsibilities that come with a Direct payment better. Therefore our aim is to increase the accessibility and sustainability of Direct Payments by providing access to effective support, whilst maintaining an individual's choice when opting for a direct payment. In particular, those that need support in managing the additional financial responsibilities. This could be a payroll support service or through the use of a managed account We wish to engage with the market to understand what providers would offer Kent in regard to these two services. In order to access the survey please visit https://www.kentbusinessportal.org.uk/ and register your interest. Once registered please search under the current opportunities using keyword reference CN250355. Please complete the questionnaire and return via the portal by 2nd April 2025, 15.00.

### Planning Information

In order to access the survey please visit https://www.kentbusinessportal.org.uk/ and register your interest. Once registered please search under the current opportunities using keyword reference CN250355.
Please complete the questionnaire and return via the portal by 2nd April 2025, 15.00.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/005851-2026 |
| Notice type | UK12 - Procurement Termination Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Jan 2026 |
| Submission deadline | Not specified |
| Future notice date | 2 Apr 2025 |
| Award date | Not specified |
| Contract period | 31 Mar 2026 - 1 Apr 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Withdrawn |
| Lots status | Withdrawn |
| Awards status | Cancelled |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | KENT COUNTY COUNCIL |
| Additional buyers | Missing |
| Locality | MAIDSTONE |
| Post town | Rochester |
| Postcode | ME14 1XQ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ45 Mid Kent |
| Local authority | Maidstone |
| Electoral ward | Penenden Heath |
| Westminster constituency | Maidstone and Malling |
| Delivery location | TLJ4 Kent |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98000000 - Other community, social and personal services

## Release History

- 22 Jan 2026 at 15:13 - TenderCancellation - UK12 - Procurement Termination Notice - https://www.find-tender.service.gov.uk/Notice/005851-2026
- 21 Mar 2025 at 11:48 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/010628-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/005851-2026
  22nd January 2026 - Procurement termination notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/010628-2025
  21st March 2025 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://www.kentbusinessportal.org.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04f740. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04f740.json.