---
title: "Water Retail Services"
ocid: "ocds-h6vhtk-04f871"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04f871"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04f871.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04f871.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "POLICE AND CRIME COMMISSIONER FOR DURHAM"
published: "2025-03-25"
---

# Water Retail Services

Buyer: POLICE AND CRIME COMMISSIONER FOR DURHAM  
Current stage: Award  
OCID: ocds-h6vhtk-04f871

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04f871.json)

## Summary

The procurement process for "Water Retail Services" has been completed by the Police And Crime Commissioner For Durham. This tender, classified under the industry category of "Public utilities" (CPV code: 65000000), involves the provision of water, wastewater, and ancillary services under a sole-supplier framework agreement administered by NEPO311. The contract was directly awarded to Anglian Water Business (National) Limited, trading as Wave, and is set to begin on 1st April 2025, with an initial period ending on 31st March 2028 and possibly extending until 31st March 2029. The procurement method employed was a limited award procedure, without prior publication of a call for competition, adhering to regulations outside the scope of the directive as per the Water Act 2014 and PCR2015 regulations.

This framework agreement presents significant business growth opportunities, particularly for companies in the public utilities sector. Businesses with expertise in water and wastewater management, including ancillary services, stand to benefit from such contracts. This procurement demands a specialised and comprehensive service offering, making it highly suitable for large, well-established utilities with robust operations that can meet stringent regulatory requirements. The specific focus on a direct award framework by a major buyer like the Police And Crime Commissioner For Durham further underscores the value and scale of the opportunity for the awarded supplier.

## Notice

Direct award from NEPO311 Water Retail Services is a sole-supplier framework agreement for the provision of water, wastewater and ancillary services. NEPO has appointed Wave to provide water supply and sewerage services to eligible non-household customers in accordance with the Water Act 2014. UNDER PCR2015 REGULATIONS Start date 01/04/2025 End date of Initial Period 31st March 2028 End date of Extension Period 31st March 2029

### Lot Information

Lot 1

Direct award from NEPO311 Water Retail Services is a sole-supplier framework agreement for the provision of water, wastewater and ancillary services. NEPO has appointed Wave to provide water supply and sewerage services to eligible non-household customers in accordance with the Water Act 2014. UNDER PCR2015 REGULATIONS Start date 01/04/2025 End date of Initial Period 31st March 2028 End date of Extension Period 31st March 2029

### Procurement Information

Direct award from NEPO311 Water Retail Services is a sole-supplier framework agreement for the provision of water, wastewater and ancillary services. NEPO has appointed Wave to provide water supply and sewerage services to eligible non-household customers in accordance with the Water Act 2014. UNDER PCR2015 REGULATIONS

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/011128-2025 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Mar 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 25 Mar 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £480,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POLICE AND CRIME COMMISSIONER FOR DURHAM |
| Locality | DURHAM |
| Post town | Durham |
| Postcode | DH1 5TT |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC41 Durham |
| Local authority | County Durham |
| Electoral ward | Neville's Cross |
| Westminster constituency | City of Durham |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ANGLIAN WATER BUSINESS (NATIONAL) LIMITED TRADING AS WAVE |

## CPV Codes

### Divisions

- 65 - Public utilities

### Codes

- 65000000 - Public utilities

## Release History

- 25 Mar 2025 at 13:56 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/011128-2025

## Notice URLs

- https://www.durham.police.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04f871. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04f871.json.