--- title: "Travel, Taxi and Logistic Courier Services (SBS10527)" ocid: "ocds-h6vhtk-04f8c4" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04f8c4" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04f8c4.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04f8c4.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "NHS SHARED BUSINESS SERVICES LIMITED" published: "2025-03-26" --- # Travel, Taxi and Logistic Courier Services (SBS10527) Buyer: NHS SHARED BUSINESS SERVICES LIMITED Current stage: Planning OCID: ocds-h6vhtk-04f8c4 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04f8c4) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04f8c4.json) ## Summary NHS Shared Business Services Limited has initiated the planning phase for a procurement process under The Procurement Act 2023, aimed at creating a comprehensive framework for Travel, Taxi, and Logistic Courier Services (SBS10527). This framework will cover services including nationwide taxi services, a taxi marketplace, corporate business travel, general courier services, and health-specific courier services. The initial market engagement for this procurement was conducted between April and July 2024 and received significant interest from suppliers. The engagement is scheduled to continue, with a due date for further responses set for 16 May 2025. The procurement aims to support various logistical needs across NHS and other public sector organisations within the UK, including regions such as Guernsey, Isle of Man, and Jersey. This tender creates significant opportunities for businesses in the logistics and transportation industries, especially for SMEs and VCSEs that meet quality standards and sustainability objectives. The framework's structure, divided into multiple lots, ensures that diverse service providers can participate and compete in areas like taxi services, business travel, and courier logistics. Small and medium-sized enterprises, as well as local taxi and courier firms, are particularly well-positioned to take advantage of the marketplace platform, offering them access to a broad client base through pre-approved supply chains. Contracts within this framework will span from December 2026, with potential extensions up to December 2030, offering long-term growth prospects for successful bidders. ## Notice NHS Shared Business Services is proposing the creation of a Framework covering Taxi Services, Courier Services, and Corporate Travel. We have recently published a tender for Transportation and Travel Services for Health, which covers Non-Emergency Patient Transport (NEPTS). This new framework is intended to complement that tender by offering additional transport and travel solutions. Our aim is to provide an integrated solution for Taxi Services, Courier Services, and Corporate Travel, supporting: * Healthcare logistics, including patient and staff transport * Collection and delivery of medical supplies and equipment * Business travel for healthcare professionals This framework will help NHS trusts and other public sector organisations address logistical challenges while ensuring that services are delivered efficiently, cost-effectively, and in alignment with NHS sustainability objectives. Proposed Lot Structure * Lot 1: Nationwide Taxi and Pre-Hired Services This lot will provide a nationwide taxi service, requiring awarded providers to offer a comprehensive booking and management system covering all regions of the UK. * Lot 2: Taxi Marketplace This lot will provide a Marketplace platform, enabling approved organisations to book and manage taxi services while accessing a supply chain of local SME taxi firms. * Lot 3: Corporate Business Travel This lot will provide booking and management platforms for business travel, including rail, hotel, and other corporate travel services. * Lot 4: Courier Services This lot will provide a Marketplace platform for booking and managing generic courier services. The awarded supplier will offer a supply chain of approved courier providers, accessible through the Marketplace platform. It will cover: * General documentation and mail * General office supplies and equipment * Non-specialist parcels * General retail and-ecommerce orders * Lot 5: Health-Specific Courier Services This lot will provider courier services providers who can deliver health-specific requirements, including: * Medical Specimens and Pathology Samples * Medical Equipment and Devices * Blood and tissue specimens * Medication and Pharmaceuticals (including controlled substances) * Blood (including plasma and platelets for transfusion) * Organs and Tissues The services will be supplied through a Framework that allows NHS Trusts (and wider public sector where applicable) access to a range of pre-approved service providers. The providers will be awarded based on their ability to meet strict quality standards, value for money and their social value outlooks. ### Planning Information We previously published a Prior Information Notice (PIN) in April 2024 under the Provider Selection Regime for Transportation and Travel Services for Health (SBS10513). As part of this, we conducted market engagement for Taxi Services and Corporate Travel, initially intending to establish a single framework. However, due to the broad scope and conflicting regulations, we have decided to split the framework into two and will be republishing this Preliminary Market Engagement (PME) notice under The Procurement Act 2023. Our engagement activities included RFI questionnaires and one-to-one supplier meetings. We received 15 responses to the RFI and held meetings with 7 different suppliers between April 2024 and July 2024. We aim to hold refresher meetings with suppliers who have previously expressed an interest in the scope of this framework, to ensure we remain updated with any market changes. The intention of this notice is to notify the market of our intentions and to reinforce that we remain open to further engagement with any additional suppliers interested in this procurement. Any additional suppliers interested should complete the following form: https://forms.office.com/Pages/ResponsePage.aspx?id=LDhLs08SlkSLIfybcpsshniLLLNrA2ZKsmv3shqkKVJURUZFM1lUU0laRzhWVUVNVVJaTDlVUzNQRS4u We acknowledge the valuable role that local taxi and courier firms play in the service. However, we anticipate that they will be accessible through the Taxi /Courier Services Marketplace lot via the awarded supplier's supply chain. As a result, local taxi and courier firms are not required to submit a bid for this tender. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/011256-2025 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 26 Mar 2025 | | Submission deadline | Not specified | | Future notice date | 16 May 2025 | | Award date | Not specified | | Contract period | 18 Dec 2026 - 17 Dec 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £750,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS SHARED BUSINESS SERVICES LIMITED | | Locality | HEMEL HEMPSTEAD | | Post town | Hemel Hempstead | | Postcode | HP2 7AH | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH2 Bedfordshire and Hertfordshire | | ITL 3 | TLH27 South West Hertfordshire | | Local authority | Dacorum | | Electoral ward | Adeyfield East | | Westminster constituency | Hemel Hempstead | | Delivery location | Not specified | ## CPV Codes ### Divisions - 60 - Transport services (excl. Waste transport) - 63 - Supporting and auxiliary transport services; travel agencies services - 64 - Postal and telecommunications services - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 60120000 - Taxi services - 60130000 - Special-purpose road passenger-transport services - 60161000 - Parcel transport services - 63510000 - Travel agency and similar services - 64120000 - Courier services - 79997000 - Business travel services ## Release History - 26 Mar 2025 at 10:02 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/011256-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/011256-2025 26th March 2025 - Preliminary market engagement notice on Find a Tender ## Notice URLs - https://forms.office.com/Pages/ResponsePage.aspx?id=LDhLs08SlkSLIfybcpsshniLLLNrA2ZKsmv3shqkKVJURUZFM1lUU0laRzhWVUVNVVJaTDlVUzNQRS4u - https://www.legislation.gov.uk/ukpga/2023/54/contents - https://www.sbs.nhs.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04f8c4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04f8c4.json.