---
title: "008809 - Schools Biometric EPOS & Nutritional Analysis Solution"
ocid: "ocds-h6vhtk-04f8e9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04f8e9"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04f8e9.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04f8e9.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NEWCASTLE CITY COUNCIL"
published: "2025-09-03"
---

# 008809 - Schools Biometric EPOS & Nutritional Analysis Solution

Buyer: NEWCASTLE CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04f8e9

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## Summary

Newcastle City Council has recently awarded contracts for the implementation of a Schools Biometric EPOS & Nutritional Analysis Solution, structured into two lots: an Electronic Catering Management and Payment System, and a Nutritional & Menu Management Software Solution. The process, conducted under open procedure procurement, involves multiple regions across the United Kingdom, including UKC, UKD, UKE, among others. The contracts were officially signed on 2nd September 2025 and are set to be implemented by 31st August 2028, with potential extensions up to 2030. The primary purpose of this procurement was to enhance school meal management and nutritional analysis systems, which aligns with legal bases outlined in UKPGA 2023/54.

This procurement opportunity plays a pivotal role in facilitating business growth, particularly for small and medium-sized enterprises (SMEs) and larger organisations looking to provide comprehensive software and catering solutions. Suppliers such as CRB Cunninghams Limited and CIVICA UK Limited were successful in securing contracts, illustrating potential avenues for businesses involved in IT services, software development, and educational technology solutions. This tender is especially suited for businesses capable of integrating multiple functionalities into cohesive systems, given the option to tender for individual or integrated lots, offering substantial growth potential for companies looking to expand their reach in public sector contracts.

## Notice

Newcastle City Council (NCC) has a requirement for a Schools Biometric EPOS & Nutritional Analysis Solution. NCC's requirements have been split into to two Lots; Lot 1 - Electronic Catering Management and Payment System Lot 2 - Nutritional & Menu Management Software Solution It is noted that systems exist that incorporate both lot elements and providers can tender for one or both lots as an integrated system solution. NCC anticipates the Contract to be awarded by the end of May 2025 and the Solution to be fully implemented with Go-Live by August 2025.

### Lot Information

Lot 1 - Electronic Catering Management and Payment System

Newcastle City Council (NCC) has a requirement for an Electronic Catering Management and Payment System. The system must incorporate facilities to include the following: * Electronic Point Of Sale (EPOS) solution to ensure transaction times are maximised. * Provide interface with school systems (for example SIMS / Scholar Pack) to allow for appropriate information to be used on the till systems i.e. dietary requirements, religious requirements, and allergen information. * Provide multiple options for payment at the point of sale, including but not limited to, fingerprint biometric, pin pad, contactless payment. * Meal management system including suite of reports that can be individualised by school. * Provide appropriate hardware to facilitate point of sale transactions as well as maintenance/ servicing. This should be, but not limited to the till console with touchscreen functionality, customer display, payment solutions, i.e. fingerprint biometric, Pin Pads, contactless card machine.

Renewal: 2 x 12 month options to extend

Lot 2 - Nutritional & Menu Management Software Solution

Newcastle City Council (NCC) has a requirement for a Nutritional Analysis and Menu Management software solution. The solution must incorporate facilities to include the following: * Allergen management to highlight the 15 common allergens recognised in law. It is essential that the system can be upgraded / updated to incorporate any future changes in the law or additional allergens added to the list. * Nutritional analysis to allow NCC to comply with the school food standards and provide accurate information to parents / carers / schools for cultural / religious diets, diabetes (carbohydrates), Nutritional content and allergen information. * The system must be able to link to external manufacturer software platforms to incorporate information provided from them for example ERODUS. * Accurate recipe details and costings / menu cycle costings. * Recipe details and imagery that can be used by kitchen teams to maintain consistency and appropriate portion sizes.

Renewal: 2 x 12 month options to extend

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/053437-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Sep 2025 |
| Submission deadline | 30 Apr 2025 |
| Future notice date | Not specified |
| Award date | 1 Jul 2025 |
| Contract period | 1 Sep 2025 - 31 Aug 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £250,000 |
| Lots value | £250,000 |
| Awards value | £512,866 |
| Contracts value | £512,866 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NEWCASTLE CITY COUNCIL |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE1 8QH |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Monument |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | CIVICA; CRB CUNNINGHAMS |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 48 - Software package and information systems
- 55 - Hotel, restaurant and retail trade services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 30000000 - Office and computing machinery, equipment and supplies except furniture and software packages
- 48000000 - Software package and information systems
- 55000000 - Hotel, restaurant and retail trade services
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 3 Sep 2025 at 09:47 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/053437-2025
- 20 Aug 2025 at 09:49 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/050064-2025
- 26 Mar 2025 at 12:53 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/011316-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/053437-2025
  3rd September 2025 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/050064-2025
  20th August 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/011316-2025
  26th March 2025 - Tender notice on Find a Tender

## Notice URLs

- https://www.civica.com/en-gb/
- https://www.crbcunninghams.co.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.newcastle.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04f8e9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04f8e9.json.