---
title: "Universal Advice Service"
ocid: "ocds-h6vhtk-04f94d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04f94d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04f94d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04f94d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "BARNSLEY METROPOLITAN BOROUGH COUNCIL"
published: "2025-10-01"
---

# Universal Advice Service

Buyer: BARNSLEY METROPOLITAN BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04f94d

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## Summary

Barnsley Metropolitan Borough Council has successfully completed the procurement process for the "Universal Advice Service" contract, aimed at supporting citizens with a wide range of issues, including providing British Sign Language services for the deaf community. This contract, awarded through an open procedure, falls under the 'Health and social work services' industry category and was signed on 14 July 2025. The service will be operational from 1 September 2025 to 1 September 2028, with a possible extension up to 2030. The contract's total value stands at £349,815, and it is being delivered by Barnsley & District Citizens Advice Bureau in Barnsley, South Yorkshire.

This tender presents a valuable opportunity for businesses in the advice service industry, especially those with ASQ accreditation or interested in engaging with the community by offering essential services. Businesses that focus on delivering free, impartial, and independent advice on subjects such as debt management, welfare, housing, and employment, and provide innovative solutions for aiding the deaf community will find this project particularly align with their expertise. Additionally, social enterprises and small to medium-sized enterprises (SMEs) in the healthcare and social work services sectors may find this tender aligns with their growth and service delivery capacities.

## Notice

The Council is looking to procure a contract for the provision of an ASQ accredited advice service provider to deliver universal advice and information to the citizens of Barnsley and a dedicated British Sign Language provision for the deaf community. The aims of the service will be to: (a) deliver advice and information to citizens of Barnsley who seek assistance with a wide range of issues which promotes individuals independence and well-being, including promoting opportunities for individuals to return into employment and/or training, where appropriate. (b) provide a British Sign Language service to replicate this offer to the local deaf community. The objective of the service is to deliver free, confidential, impartial and independent advice to enable local residents to deal with a wide range of issues, including debt and money advice, welfare benefits, housing, utilities, relationships, employment and consumer issues.

### Planning Information

Pre-Market Briefing Event

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/061168-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Oct 2025 |
| Submission deadline | 21 May 2025 |
| Future notice date | 10 Apr 2025 |
| Award date | 13 Jun 2025 |
| Contract period | 1 Sep 2025 - 1 Sep 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £350,000 |
| Lots value | £350,000 |
| Awards value | £349,815 |
| Contracts value | £349,815 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BARNSLEY METROPOLITAN BOROUGH COUNCIL |
| Locality | BARNSLEY, SOUTH YORKSHIRE |
| Post town | Sheffield |
| Postcode | S70 2TA |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE33 Barnsley |
| Local authority | Barnsley |
| Electoral ward | Central |
| Westminster constituency | Barnsley North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BARNSLEY & DISTRICT CITIZENS ADVICE BUREAU |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services
- 85100000 - Health services
- 85140000 - Miscellaneous health services
- 85312300 - Guidance and counselling services
- 85312310 - Guidance services

## Release History

- 1 Oct 2025 at 09:12 - AwardUpdate - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/061168-2025
- 1 Oct 2025 at 09:06 - AwardUpdate - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/061165-2025
- 14 Jul 2025 at 10:44 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/039543-2025
- 13 Jun 2025 at 12:37 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/032278-2025
- 17 Apr 2025 at 10:13 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/015821-2025
- 27 Mar 2025 at 10:41 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/011477-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/061168-2025
  1st October 2025 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/061165-2025
  1st October 2025 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/039543-2025
  14th July 2025 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/032278-2025
  13th June 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/015821-2025
  17th April 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/011477-2025
  27th March 2025 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=93128&B=
- https://www.barnsley.gov.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04f94d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04f94d.json.
