---
title: "Good Neighbours Scheme"
ocid: "ocds-h6vhtk-04f96f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04f96f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04f96f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04f96f.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NEWCASTLE CITY COUNCIL"
published: "2025-03-27"
---

# Good Neighbours Scheme

Buyer: NEWCASTLE CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04f96f

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04f96f.json)

## Summary

Newcastle City Council has completed the award stage of the "Good Neighbours Scheme," aimed at developing community and neighbourhood support services. The industry category for this procurement is "Other community, social and personal services" (CPV 98000000), and the services will be delivered in Newcastle Upon Tyne, Tyneside, as well as across regions including UKC, UKD, UKE, UKF, UKG, UKH, UKI, UKJ, and UKK. The scheme will provide support such as shopping, prescription collection, DIY tasks, gardening, and social interaction through an app and volunteer network. The contract, valued at £150,000, was signed on 1st November 2024 and awarded to Volunteering Matters, a large-scale supplier experienced in volunteer support infrastructure.

This tender presents significant opportunities for businesses specialising in community support services, app development, volunteer recruitment and training, and health and wellbeing services. Companies with experience in managing volunteer networks, as well as those offering technological solutions for community engagement, would be well-suited to compete. Such businesses can leverage this contract to enhance their service offerings, build partnerships within the community sector, and contribute to the wellbeing of local residents through impactful social services.

## Notice

The development of a Good Neighbours Scheme will build on community and neighourhood work that already exists. Using an app and working with volunteers and a referral system, people in need will receive support such as shopping, picking up prescriptions and other small tasks such as DIY, gardening or just someone who checks in for a chat, reading or writing letters. Such activities can have a huge positive impact on a person's health and wellbeing and their ability to remain at home, perhaps with a long term condition or to return home after sickness or an episode in hospital.

### Procurement Information

Volunteering Matters is currently delivering the Volunteer Support Infrastructure contract which includes the Volunteer Passport Scheme. They have established links and relationships with VCSE partners and understand the need in the city and how the Good Neighbours Scheme can be delivered to maximise impact by recruiting, supporting, training then placing volunteers to undertake simple/daily tasks in our neighbourhood areas: North, East, Inner West, Outer West.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/011525-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Mar 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Nov 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £150,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NEWCASTLE CITY COUNCIL |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE1 8QH |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Monument |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VOLUNTEERING MATTERS |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98000000 - Other community, social and personal services

## Release History

- 27 Mar 2025 at 12:17 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/011525-2025

## Notice URLs

- http://www.newcastle.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04f96f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04f96f.json.