--- title: "Security Operations Centre (SOC)" ocid: "ocds-h6vhtk-04fa61" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04fa61" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04fa61.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04fa61.json" source: "Find A Tender Service" current_stage: "Award" buyer: "LIVEWEST HOMES LIMITED" published: "2025-08-27" --- # Security Operations Centre (SOC) Buyer: LIVEWEST HOMES LIMITED Current stage: Award OCID: ocds-h6vhtk-04fa61 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04fa61) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04fa61.json) ## Summary LiveWest Homes Limited has completed the procurement process to establish a Security Operations Centre (SOC), with a contract awarded to Chess Cybersecurity Limited, located in Alderley Edge, United Kingdom. The contract commenced on 18th August 2025 and is set to continue until 17th August 2028, with potential extensions up to 2034. This selective procurement employed a competitive flexible procedure under legal framework 2023/54 UKPGA. The SOC is critical for continuously monitoring network traffic, incident detection, and cybersecurity threat responses. The award, valued at £1,920,000 gross, relates to the IT services industry, specifically consulting and cybersecurity support, within the UKK region. This tender opens growth opportunities for businesses skilled in cybersecurity and IT consultancy, particularly those able to provide comprehensive SOC solutions. Small and medium-sized enterprises (SMEs) with expertise in cybersecurity, threat intelligence, and security tool maintenance are well-positioned to compete effectively in such tenders. Successful enterprises must demonstrate technical knowledge, experience, and a capacity to deliver around-the-clock security solutions, along with the ability to offer advisory services and comply with stringent data protection policies. The contract's substantial value and long-term potential make it an attractive proposition for firms looking to expand their market reach within the cybersecurity industry. ## Notice To establish a Security Operations Centre (SOC). The value of this Procurement is expected to be in the region of PS200,000 per annum. 3.2 The Contract will be for an initial term of 3 years extendable at the Client's sole option for 3 periods of 12 months, OR, 1 period of 36 months giving a total of 6 years (the Term). 4 The Client's Objectives for the contract 4.1 The Client's aims and objectives are to: LiveWest is seeking a supplier to establish a Security Operations Centre (SOC) for our organisation. The SOC will be responsible for monitoring, detecting, investigating and responding to cybersecurity threats and incidents around the clock. The SOC will be responsible for continuous monitoring of network traffic, logs, and security events, Incident detection and response, Threat intelligence and proactive threat hunting. Supporting our vulnerability assessments and preventive measures, routine maintenance and updates of security tools and systems. Collaboration with internal and external stakeholders for incident management. The Supplier will have, and be able to demonstrate sufficient technical knowledge and experience in the delivery and maintenance of a proposed solution, that they can also provide advisory / consultancy services if needed. The Supplier will comply with LiveWest policies in relation to data protection and information security and provide necessary documentation in relation to: * Information Security Policy and hold any associated credentials (cyber essentials/ISO27001) * IT Access Controls Policy * IT Change Control Policy * IT Incident Management Policy * IT Acceptable Usage Policy * Data Protection Compliance Policy ### Lot Information Lot 1 Renewal: 3x12 month OR 1x36 month at LiveWests sole discretion ### Planning Information LiveWest engaged with similar organisations to ourselves to understand their requirements and difficulties experienced, existing suppliers to understand the different solutions the market has to offer and help form our specification where applicable. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/051744-2025 | | Notice type | UK7 - Contract Details Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Competitive flexible procedure | | Tender suitability | SME | | Awardee scale | SME | | All stages | Planning, Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 27 Aug 2025 | | Submission deadline | 23 Jun 2025 | | Future notice date | 8 May 2025 | | Award date | 14 Jul 2025 | | Contract period | 17 Aug 2025 - 17 Aug 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1,000,000 | | Lots value | £1,000,000 | | Awards value | £1,600,000 | | Contracts value | £1,600,000 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | LIVEWEST HOMES LIMITED | | Locality | EXETER | | Post town | Exeter | | Postcode | EX5 2FZ | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK4 Devon | | ITL 3 | TLK43 Devon CC | | Local authority | East Devon | | Electoral ward | Broadclyst | | Westminster constituency | Exmouth and Exeter East | | Delivery location | TLK South West (England) | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | CHESS CYBERSECURITY | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 27 Aug 2025 at 16:50 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/051744-2025 - 15 Jul 2025 at 17:11 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/040249-2025 - 9 May 2025 at 14:28 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/020141-2025 - 3 Apr 2025 at 15:15 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/012915-2025 - 28 Mar 2025 at 18:47 - Planning - UK3 - Planned Procurement Notice - https://www.find-tender.service.gov.uk/Notice/011888-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/051744-2025 27th August 2025 - Contract details notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/040249-2025 15th July 2025 - Contract award notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/020141-2025 9th May 2025 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/012915-2025 3rd April 2025 - Preliminary market engagement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/011888-2025 28th March 2025 - Planned procurement notice on Find a Tender - https://procontract.due-north.com/Advert?advertId=f0216273-dc2c-f011-8136-005056b64545 ## Notice URLs - https://cyberlab.co.uk/ - https://www.legislation.gov.uk/ukpga/2023/54/contents - https://www.livewest.co.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04fa61. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04fa61.json.