---
title: "Diagnostic and Operational Gathering Tool"
ocid: "ocds-h6vhtk-04faeb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04faeb"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04faeb.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04faeb.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "KINGSTON UNIVERSITY HIGHER EDUCATION CORPORATION"
published: "2025-05-09"
---

# Diagnostic and Operational Gathering Tool

Buyer: KINGSTON UNIVERSITY HIGHER EDUCATION CORPORATION  
Current stage: Award  
OCID: ocds-h6vhtk-04faeb

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04faeb.json)

## Summary

Kingston University Higher Education Corporation, located in Kingston upon Thames, United Kingdom, has completed a procurement process titled "Diagnostic and Operational Gathering Tool" targeting the public authority sub-central government category. The procurement was conducted through a direct award method due to the existing integration of the required software with university applications since 2022. Held within the industry category of software packages and information systems, the procurement involved services related to scheduling software and IT maintenance. The award was made to Nexthink SA, a large supplier based in Prilly, Switzerland, on 25th April 2025, with the contract running from 6th May 2025 to 5th May 2028.

This procurement presents opportunities for businesses specialising in software solutions and IT services to establish partnerships with educational institutions. Enterprises with expertise in software maintenance, IT infrastructure, or integrated university systems could particularly benefit from such contracts. The direct award approach underscores the necessity for suppliers to demonstrate existing compatibility and technical expertise with established systems within similar sectors. Furthermore, understanding frameworks and options for contract extensions could provide ongoing business potential within educational and public sectors.

## Notice

Diagnostic and Operational Gathering Tool with the ability to auto repair hardware issues

### Procurement Information

The required software has been in use since 2022 and is integrated with a number of University applications.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/019992-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 May 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 31 Mar 2025 |
| Contract period | 6 May 2025 - 5 May 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £233,220 |
| Contracts value | £233,220 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | KINGSTON UNIVERSITY HIGHER EDUCATION CORPORATION |
| Locality | KINGSTON UPON THAMES |
| Post town | Kingston upon Thames |
| Postcode | KT1 2EE |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI63 Merton, Kingston upon Thames and Sutton |
| Local authority | Kingston upon Thames |
| Electoral ward | Kingston Town |
| Westminster constituency | Kingston and Surbiton |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NEXTHINK |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 50 - Repair and maintenance services

### Codes

- 48000000 - Software package and information systems
- 48332000 - Scheduling software package
- 50312600 - Maintenance and repair of information technology equipment

## Release History

- 9 May 2025 at 10:27 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/019992-2025
- 10 Apr 2025 at 09:48 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/014212-2025
- 31 Mar 2025 at 17:58 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/012106-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/019992-2025
  9th May 2025 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/014212-2025
  10th April 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/012106-2025
  31st March 2025 - Transparency notice on Find a Tender

## Notice URLs

- https://nexthink.com/en
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04faeb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04faeb.json.