---
title: "All-Age Continuing Care (AACC) Digital System to NHS Gloucestershire Integrated Care Board"
ocid: "ocds-h6vhtk-04fb9a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04fb9a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04fb9a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04fb9a.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS GLOUCESTERSHIRE INTEGRATED CARE BOARD"
published: "2025-10-17"
---

# All-Age Continuing Care (AACC) Digital System to NHS Gloucestershire Integrated Care Board

Buyer: NHS GLOUCESTERSHIRE INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-04fb9a

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## Summary

The public procurement process described involves the NHS Gloucestershire Integrated Care Board seeking to implement an All-Age Continuing Care (AACC) Digital System, aimed at enhancing their Continuing Healthcare and Nursing Healthcare services. Managed by the NHS South, Central and West Commissioning Support Unit, this procurement process began with market engagement and proceeded through tender to the awarding of the contract. The awarded contract is valued at £520,000 GBP, following an open procedure under the Procurement Act 2023, with the its commencement set for 1st April 2026, for an initial three-year term with potential extensions up to five years. The procurement was specifically focused on IT services including software development, offering organisations within the UK region, especially those experienced in government contracting, a substantial opportunity.

This tender provides significant opportunities for companies specialising in digital healthcare solutions, particularly those capable of delivering comprehensive case management and patient interaction functionalities. SMEs, such as MCB Software Services Limited, successfully participated and were considered in the final stages of bidding, highlighting the suitability of medium-sized enterprises with robust IT service capabilities. Engaging in such projects not only opens avenues for growth through government contracts but also allows businesses to partake in innovative projects delivering critical public health services. The tender was structured to encourage collaborations and consortiums, enabling diverse business models to compete effectively, thus providing opportunities for partnerships within the health tech industry.

## Notice

NHS Gloucestershire Integrated Care Board (GICB) were seeking to secure a Prime Provider who had the capability and capacity to provide a Continuing Healthcare and Nursing Healthcare digital system, in line with the specified requirements. The Commissioner confirmed that whilst they were seeking a Prime Provider, they welcomed partnerships, consortiums and/or sub-contractual models, which was at Bidders' discretion. Services are scheduled to commence on 1st April 2026. The Contract will be for an initial term of 3 (three) years, with an option to extend for a further 1 (one) year, plus another 1 (one) year as defined at the sole discretion of the Commissioners. Below is a high-level overview of the requirements to be delivered: The AACC Digital system will need to have the following functionalities and/or mandatory requirements: Case Management functionality including: * Case Management Solution * Communication and Contact Information * Workflow Management * Disputes, Complaints, Appeals and Panels * Previously Unassessed Periods of Care (PUPoC) * Independent Review Process * Safeguarding and Deprivation of Liberty Safeguards (DoLS) Referral Management functionality including: * Professional Referrals and Interactions * Referral Management Financial Management including: * Personal Health Budgets (PHBs) * Reimbursements * Regular Processes Reporting including: * Data Extracts and Reporting The AACC Digital system may provide the following functionalities and/or desirable requirements: * Patient Interaction * Commissioning, Provider Marketplace & Provider Portal * Financial Payments TUPE elements do not apply for this procurement opportunity. Total combined maximum contract value, across the full potential term of 5 (five) years including any optional extension years was PS600,000 including VAT. A breakdown of all figures and terms were found within the Invitation to Tender (ITT) documentation. The Department of Health and Social Care (DHSC) has recently announced a restructure of Integrated Care Boards (ICBs), with the plan for Gloucestershire ICB to initially cluster and then merge with Bristol, North Somerset and South Gloucestershire ICB. There is limited information on whether CHC services will remain within ICBs or join another organisation within the wider ICS footprint. When the organisational changes are known the relevant amendments required to the contract will be revised with the successful provider and will be in line with the modification sections of the Procurement Act 2023 (PA23) regulations The Contracting Authority will observe a 8 working day standstill period starting from the following working day of this notice prior. The Standstill Period will end on 28 October 2025. This exercise was carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.

### Lot Information

Lot 1

Renewal: Services are scheduled to commence on 1st April 2026. The Contract will be for an initial term of 3 (three) years, with an option to extend for a further 1 (one) year, plus another 1 (one) year as defined at the sole discretion of the Commissioners.

### Planning Information

This notice is an information gathering exercise rather than a call for competition in its own right, and therefore publication or response does not commit the Authority or respondents to a future procurement, nor provide any process exemptions or preferential treatment to any parties expressing an interest. The Authority will not be liable for costs incurred by any interested party in participating in this exercise. 
Interested providers will be able to view this opportunity via the live opportunities list on the 'Health Family' e-procurement system, Atamis. Click on 'View our Live Opportunities' from the home page, available on the following link: https://health-family.force.com/s/Welcome.
Once you have found the opportunity (via the search function, using the title or reference number), to gain full access to the relevant information and market engagement questionnaire, you will need to click on 'Register interest' - this will take you to the log-in page. 
You will find the project titled: Continuing Healthcare (CHC) Digital System for NHS Gloucestershire ICB - MEE with the Atamis reference C346965.
If you are not already registered on the system, you will need to do so before gaining full access to the documentation and to be able to submit your expression of interest for the market engagement event using the correspondence function within Atamis. 
It is the Commissioners intent to hold a virtual Market Engagement Event (MEE) at a later date, once expressions of interest have been collated. An invitation to this event will be issued directly to you once you have registered on the Atamis portal.
Any future tendering process will be conducted in accordance with the requirements and flexibilities provided by the Procurement Act 2023 (Consequential and Other Amendments) Regulations 2025. The Authority will run a transparent process, treating all Bidders equally. For the avoidance of doubt, the Authority will not be bound by the Regulations or any other regulations or legislation except for the specific parts or circumstances that apply to the procurement of these Services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/066482-2025 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Oct 2025 |
| Submission deadline | 15 Aug 2025 |
| Future notice date | 29 Apr 2025 |
| Award date | 15 Oct 2025 |
| Contract period | 31 Mar 2026 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £500,000 |
| Lots value | £500,000 |
| Awards value | £520,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS GLOUCESTERSHIRE INTEGRATED CARE BOARD |
| Additional buyers | NHS SOUTH CENTRAL AND WEST CSU |
| Locality | GLOUCESTER |
| Post town | Gloucester |
| Postcode | GL1 2TG |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ35 South Hampshire |
| Local authority | Eastleigh |
| Electoral ward | Eastleigh Central |
| Westminster constituency | Eastleigh |
| Delivery location | TLK13 Gloucestershire CC |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MCB SOFTWARE SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 17 Oct 2025 at 15:39 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/066482-2025
- 18 Jul 2025 at 12:05 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/041286-2025
- 1 Apr 2025 at 15:55 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/012365-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/066482-2025
  17th October 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/041286-2025
  18th July 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/012365-2025
  1st April 2025 - Preliminary market engagement notice on Find a Tender
- https://health-family.force.com/s/Welcome

## Notice URLs

- http://mycarebank.eu
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.scwcsu.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04fb9a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04fb9a.json.