---
title: "Digital Solutions- App for Carers"
ocid: "ocds-h6vhtk-04fbb8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04fbb8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04fbb8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04fbb8.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SANDWELL METROPOLITAN BOROUGH COUNCIL"
published: "2025-04-29"
---

# Digital Solutions- App for Carers

Buyer: SANDWELL METROPOLITAN BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04fbb8

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04fbb8.json)

## Summary

The Sandwell Metropolitan Borough Council has initiated a public procurement process for a project titled "Digital Solutions- App for Carers", which falls under the IT services category, specifically focusing on consulting, software development, and support. The council located in Oldbury, United Kingdom, embarked on this procurement to provide a digital app solution aimed at reducing the demand on Adult Social Care by offering carers essential information, advice, and guidance. The procurement process was executed without prior publication of a call for competition, utilising the G Cloud 14 framework to directly award the contract. It is currently at the contract award stage, with the contractual agreement signed with Upstream Outcomes Limited on 6th March 2025 for a total value of £177,500 over a potential term of up to three years, initially set for twelve months with optional extensions.

This procurement presents substantial opportunities for businesses within the IT services sector, particularly those experienced in digital solutions tailored for social care sectors. While the contract has already been awarded, similar opportunities in the future may be viable for IT firms situated within the UK. Businesses with expertise in developing applications that alleviate pressures on public services, and a strong understanding of frameworks like G Cloud 14, would be particularly well-positioned to compete in similar tenders. Engaging in such projects can lead to growth by forming partnerships with regional authorities and contributing to important public sector projects.

## Notice

The requirement was to procure a Digital app solutions for Carers. The solution aims to provide information, advice, and guidance to and for carers that reduce the demand on Adult Social Care.

### Lot Information

Lot 1

G Cloud 14 has been used to select from a longlist, then shortlist and make a direct award to the chosen supplier.

Options: This is a 12 month contract with the option to extend for a further two periods of 12 months at the discretion of the council. The price quoted is for the accumulative three years.

### Procurement Information

The contract was awarded via a compliant route, through the use of the G Cloud 14 framework. A search criteria was identified, and then a shortlist was made and then the supplier was elected on price. All requirements under the framework were adhered to before a direct award was made.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/017632-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Apr 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 6 Mar 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £177,500 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SANDWELL METROPOLITAN BOROUGH COUNCIL |
| Locality | OLDBURY |
| Post town | Birmingham |
| Postcode | B69 3DE |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG37 Sandwell |
| Local authority | Sandwell |
| Electoral ward | Oldbury |
| Westminster constituency | West Bromwich |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | UPSTREAM OUTCOMES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 29 Apr 2025 at 13:23 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/017632-2025
- 2 Apr 2025 at 08:51 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/012416-2025

## Notice URLs

- http://www.sandwell.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04fbb8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04fbb8.json.