---
title: "Yotra - Transit Services Agreement"
ocid: "ocds-h6vhtk-04fc2c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04fc2c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04fc2c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04fc2c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "TRANSPORT FOR GREATER MANCHESTER"
published: "2025-06-10"
---

# Yotra - Transit Services Agreement

Buyer: TRANSPORT FOR GREATER MANCHESTER  
Current stage: Award  
OCID: ocds-h6vhtk-04fc2c

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## Summary

The recent contracting process facilitated by Transport for Greater Manchester (TfGM) culminated in awarding the Yotra - Transit Services Agreement contract to YOTRA LIMITED. This direct award, signed on 17 April 2025, covers the period until 16 April 2030, with an option for an 18-month extension. Focused on facilitating digital integration for concessionary and commercial travel schemes across the Bee Network, the contract highlights the need for deploying digital passes via YOTRA's expertise, specifically their ability to work with Apple technologies. Located at 2 Piccadilly Place, Manchester, TfGM operates under sub-central government authority, with the procurement process adhering to the UK Public Contracts Regulations and aimed at the telecommunications services sector.

This procurement creates significant growth opportunities for businesses engaging in digital and telecommunications solutions, especially those able to integrate mobile technology with public services. YOTRA LIMITED, identified as a service provider capable of integrating such technology, demonstrates the potential for specialised firms with niche technological capabilities to establish lucrative contracts in the public sector. Companies with proprietary digital wallet solutions or expertise in mobile application integration, particularly those adept in Apple product environments, are well-suited to compete in similar future opportunities within transport network developments or expansions.

## Notice

The efficient and effective delivery of Ticketing with respect to concessionary and commercial travel schemes across the Bee Network is of critical importance to TfGM, with enablement of the English National Concessionary Travel Scheme for the Elderly and Disabled, a regulatory requirement. Currently, customer participation in TfGM's concessionary or commercial travel schemes requires the application, processing and fulfilment and distribution of physical ITSO smart-cards directly to each customer. These may then be used by each customer to secure the benefits of the relevant travel scheme and their entitlement. TfGM anticipates that in future, customer preferences will require an option to include the use of digital media (including for example mobile devices: phones, watches and other wearables) in accessing concessionary and commercial travel scheme entitlement and benefits. Additionally, following the introduction of the Bee Network App in 2023, it has become evident that better integration between the Bee Network App and mobile device operating systems will be required to meet customer expectations and enhance their experience. Integration to mobile devices and implementation and delivery of a Digital Pass capability (enabled by Yotra Ltd) to enable customers to apply for commercial and concessionary passes and products, buy products, fulfil them directly to their mobile device and check journey history is therefore a key objective for TfGM and will require the establishment of contractual agreements between TfGM and those parties whose proprietary digital media wallets and platforms are required. This notice provides transparency around the reasons for this single source procurement of the Transit Services Agreement (with respect to the Apple mobile application and wallet), alongside the single source procurement of a Transit Platform Services Agreement (with respect to the ITSO on Mobile Platform and integration to Apple applications and wallet). The decision to enter into a new contract with Yotra Ltd with respect to the Transit Services Agreement is necessary for the following reasons: * only Yotra Ltd can facilitate integration with the Apple technology required to enable TfGM customers to access concessionary and commercial products using the Apple Wallet application.

### Procurement Information

No other economic operator is able to provide the Transit Platform Services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/031349-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Jun 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Apr 2025 |
| Contract period | 16 Apr 2025 - 16 Apr 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £4,125,000 |
| Contracts value | £4,125,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT FOR GREATER MANCHESTER |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M1 3BG |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Piccadilly |
| Westminster constituency | Manchester Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | YOTRA |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64200000 - Telecommunications services

## Release History

- 10 Jun 2025 at 15:16 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/031349-2025
- 3 Apr 2025 at 15:41 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/012931-2025
- 2 Apr 2025 at 14:30 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/012591-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/031349-2025
  10th June 2025 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/012931-2025
  3rd April 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/012591-2025
  2nd April 2025 - Transparency notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.yotra.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04fc2c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04fc2c.json.