---
title: "T25-021BUS Development and Delivery of a Customer Services Employment Academy for DCSDC LMP"
ocid: "ocds-h6vhtk-04fc8b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04fc8b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04fc8b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04fc8b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DERRY CITY AND STRABANE DISTRICT COUNCIL"
published: "2025-04-03"
---

# T25-021BUS Development and Delivery of a Customer Services Employment Academy for DCSDC LMP

Buyer: DERRY CITY AND STRABANE DISTRICT COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04fc8b

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## Summary

Derry City and Strabane District Council (DCSDC) sought tenders for the development and delivery of a Customer Services Employment Academy under the Labour Market Partnership (DSLMP) initiative. The procurement process falls under the education and training services industry, specifically targeting the improvement of employability outcomes and labour market conditions within the local region. The procurement method used was an open procedure, managed through the eTendersNI platform. Despite the intent, the procurement stage has concluded as unsuccessful, with the status of the tender being 'unsuccessful' as no awards were made. The tender was initially announced on 3rd April 2025, with a focus on the Skilled Labour Supply theme within the broader Customer Service sector.

This procurement presents significant opportunities for businesses specialising in employment academies and customer service training. Organisations with extensive experience and expertise in managing and delivering such academies would be well-suited to compete, particularly those proficient in addressing local labour market needs and enhancing employability skills. Engaging in this tender could provide valuable exposure and potential future projects with regional authorities like DCSDC. Businesses focusing on education services, training services, and training programme management could find this tender particularly relevant to their growth and development strategies.

## Notice

This is an invitation to tender for the development and delivery of a Customer Services Employment Academy on behalf of Derry City and Strabane District Council's Labour Market Partnership, hereby known as DSLMP. Through the 2024/25 Action Plan, DSLMP strive to improve employability outcomes and / or labour market conditions locally. This procurement exercise focuses on the Skilled Labour Supply theme. DSLMP are seeking tenders from organisations who have the required experience, expertise, and qualifications in delivering and managing employment academies within the wider Customer Service sector. Your submission must be submitted via etendersNI, via this CFT. No other method of submissions will be accepted. Please refer to the CfT documents for further detail.

### Lot Information

Lot 1

This is an invitation to tender for the development and delivery of a Customer Services Employment Academy on behalf of Derry City and Strabane District Council's Labour Market Partnership, hereby known as DSLMP. Through the 2024/25 Action Plan, DSLMP strive to improve employability outcomes and / or labour market conditions locally. This procurement exercise focuses on the Skilled Labour Supply theme. DSLMP are seeking tenders from organisations who have the required experience, expertise, and qualifications in delivering and managing employment academies within the wider Customer Service sector. Your submission must be submitted via etendersNI, via this CFT. No other method of submissions will be accepted. Please refer to the CfT documents for further detail.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/012748-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Apr 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 3 Apr 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Unsuccessful |
| Lots status | Cancelled |
| Awards status | Unsuccessful |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DERRY CITY AND STRABANE DISTRICT COUNCIL |
| Locality | DERRY |
| Post town | Northern Ireland |
| Postcode | BT48 7NN |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN0A Derry City and Strabane |
| Local authority | Derry City and Strabane |
| Electoral ward | Northland |
| Westminster constituency | Foyle |
| Delivery location | TLN0A Derry City and Strabane |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80000000 - Education and training services
- 80200000 - Secondary education services
- 80500000 - Training services
- 80521000 - Training programme services

## Release History

- 3 Apr 2025 at 10:21 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/012748-2025

## Notice URLs

- https://etendersni.gov.uk/epps

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04fc8b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04fc8b.json.