---
title: "Wales and Western - Insights Diagnostics"
ocid: "ocds-h6vhtk-04fce7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04fce7"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04fce7.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04fce7.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NETWORK RAIL INFRASTRUCTURE LIMITED"
published: "2025-04-03"
---

# Wales and Western - Insights Diagnostics

Buyer: NETWORK RAIL INFRASTRUCTURE LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-04fce7

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## Summary

Network Rail Infrastructure Limited is the contracting authority for the "Wales and Western - Insights Diagnostics" project, focused on the rail industry in the United Kingdom. The procurement process, which is in the award stage as of 3rd April 2025, entails the subscription to Frauscher Insights Diagnostic System for the Network Rail Wales & Western Route. The contract period begins on 18th April 2025 and ends on 16th April 2028, with the potential for extension up to 2030. This direct award contract to Frauscher UK Limited, valued at £854,108 gross (£711,756 net), was chosen because Frauscher is the sole provider capable of delivering this bespoke diagnostic system. The system offers real-time diagnostics and predictive maintenance capabilities, essential for efficient rail operations.

This tender presents a lucrative business opportunity for companies specialising in data analysis services and rail infrastructure diagnostics. Although Frauscher UK Limited was awarded this specific contract due to its unique capabilities, businesses offering similar advanced diagnostic solutions or maintenance support services could find significant growth prospects in collaborating with major rail infrastructure organisations like Network Rail. The sector requires innovative and reliable technical solutions, suggesting that companies with expertise in predictive maintenance, real-time system monitoring, and large-scale infrastructure projects are well-suited to compete in such procurement processes.

## Notice

Subscription to Frauscher Insights Diagnostic System for Network Rail Wales & Western Route. Frauscher Insights Diagnostics is a powerful real-time diagnostics solution that provides a centralised overview of all system components. It monitors the health status of all Frauscher elements in your railway system and supports predictive maintenance capabilities with enriched data. Proactive notifications and immediate, detailed recommendations empower highly efficient troubleshooting, Via an intuitive, web-based user interface, it enables access to detailed status messages, error and warning information as well as predictive analyses (accessible anywhere, with an internet connection, for remote troubleshooting).

### Procurement Information

Frauscher are the only supplier who can provide the bespoke service to Network Rail Infrastructure, this is due to them owning this bespoke service. Frauscher Insights Diagnostics is a powerful real-time diagnostics solution that provides a centralised overview of all system components. It monitors the health status of all Frauscher elements in your railway system and supports predictive maintenance capabilities with enriched data. Proactive notifications and immediate, detailed recommendations empower highly efficient troubleshooting, Via an intuitive, web-based user interface, it enables access to detailed status messages, error and warning information as well as predictive analyses (accessible anywhere, with an internet connection, for remote troubleshooting).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/012894-2025 |
| Notice type | UK5 - Transparency Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Apr 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 3 Apr 2025 |
| Contract period | 17 Apr 2025 - 16 Apr 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £711,756 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NETWORK RAIL INFRASTRUCTURE LIMITED |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 8SW |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI45 Lambeth |
| Local authority | Lambeth |
| Electoral ward | Waterloo & South Bank |
| Westminster constituency | Vauxhall and Camberwell Green |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FRAUSCHER |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72316000 - Data analysis services

## Release History

- 3 Apr 2025 at 14:48 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/012894-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/012894-2025
  3rd April 2025 - Transparency notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.networkrail.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04fce7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04fce7.json.