---
title: "Crisis Text Service"
ocid: "ocds-h6vhtk-04fce8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04fce8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04fce8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04fce8.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "BIRMINGHAM & SOLIHULL MENTAL HEALTH NHS FOUNDATION TRUST"
published: "2025-06-23"
---

# Crisis Text Service

Buyer: BIRMINGHAM & SOLIHULL MENTAL HEALTH NHS FOUNDATION TRUST  
Current stage: Tender  
OCID: ocds-h6vhtk-04fce8

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04fce8.json)

## Summary

The procurement process for the "Crisis Text Service" has reached the award stage, with Birmingham & Solihull Mental Health NHS Foundation Trust as the buying organisation. This contract falls under the "services" procurement category, specifically targeting miscellaneous health services. The location for service delivery is Birmingham and Solihull, United Kingdom, and it is regulated by the Health Care Services (Provider Selection Regime) Regulations 2023. The contract was awarded to Mental Health Innovations, expected to start on 1st June 2025 and conclude on 31st May 2027, with an annual contract value of £162,000, totalling £324,000 over two years.

This tender provides substantial opportunities for businesses specialising in healthcare services, particularly those focusing on mental health support. Organisations experienced in providing accessible and inclusive services, particularly for diverse demographics, including disabled, neurodivergent people, and non-native speakers, would be well-suited for this contract. The competitive nature of this tender, through its emphasis on the Provider Selection Regime, suggests that businesses with strong competence in delivering clinically led, timely and effective crisis intervention services aligned with local needs can leverage this opportunity for growth and innovation.

## Notice

Provision of a crisis text service to support everyone in mental health crisis, irrespective of their background and demographics. The clinically led service aims to provide timely, accessible, and effective support including a range of interventions tailored to meet the diverse needs of service users in Birmingham and Solihull

### Lot Information

Lot 1

The crisis text service must ensure accessibility and inclusivity ensuring that individuals from all backgrounds and demographics can readily access timely crisis support. This encompasses disabled and neurodivergent people, non-speakers, and those with other language barriers, as well as careful considerations for older people and children and young people.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/034471-2025 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Jun 2025 |
| Submission deadline | Not specified |
| Future notice date | 8 May 2025 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BIRMINGHAM & SOLIHULL MENTAL HEALTH NHS FOUNDATION TRUST |
| Locality | BIRMINGHAM |
| Post town | Not specified |
| Postcode | N/A |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | TLG West Midlands (England) |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85140000 - Miscellaneous health services

## Release History

- 23 Jun 2025 at 14:45 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/034471-2025
- 3 Apr 2025 at 14:49 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/012895-2025

## Notice URLs

- https://www.bsmhft.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04fce8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04fce8.json.