---
title: "Demand Responsive Transport Service"
ocid: "ocds-h6vhtk-04fd37"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04fd37"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04fd37.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04fd37.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "MILTON KEYNES CITY COUNCIL"
published: "2025-04-04"
---

# Demand Responsive Transport Service

Buyer: MILTON KEYNES CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04fd37

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## Summary

Milton Keynes City Council has awarded a contract for Demand Responsive Transport Services under further competition within the Local Bus and Shared Taxi & Demand Responsive Services DPS Lot 2. The contract, worth £5,400,000, is for the operation and software provision to manage a Demand Responsive Transport service, which will utilize a mobile app, web, and phone options for real-time bookings. The contract period spans from 1 April 2025 to 31 March 2027, with an optional extension to 31 March 2028. This procurement falls under the industry category of Public Road Transport Services (CPV code 60112000) and is located in the region of UKJ12, Milton Keynes. The procurement method used was a restricted procedure.

This tender represents significant growth opportunities for businesses specializing in public transportation, software supply, and software-related services. Companies capable of providing innovative transportation solutions and efficient management systems stand to gain from this contract. With the emphasis on demand-responsive services and real-time operation, businesses that can integrate mobile app technologies and offer comprehensive vehicle and driver support will be well-positioned to compete successfully. SMEs involved in transport services and technology development are particularly suited to benefit from such contracts, given the need for agile and responsive service models within a subsidized yet revenue-risk framework.

## Notice

Milton Keynes City Council (the Council) has awarded a contract for Demand Responsive Transport Services procured via further competition under MKCC Local Bus and Shared Taxi & Demand Responsive Services DPS Lot 2 Shared Taxi and Demand responsive service. The contract is for the operation and the software to run a Demand Responsive Transport service within the parameters laid out by the Council. The service will use a mobile app provided by the successful tenderer as well as web and phone options to interface with the same system for customers. Calls will be booked at the time of travel, not in advance. The successful tenderer will supply all vehicles and drivers. This is a minimum subsidy contract with the successful tenderer retaining fare box income and taking the revenue risk. Service users will be directed to a commercial bus route where viable. The contract is for period of 2 years from 01 Apr 2025-31 Mar 2027 with an option for the Council to extend for 1 year till 31 Mar 2028.

### Lot Information

Lot 1

A contract for the operation and the software to run a Demand Responsive Transport service within the parameters laid out by the Council. Procured via further competition under Milton Keynes City Council Local Bus and Shared Taxi & Demand Responsive Services DPS Lot 2 Shared Taxi and Demand responsive service

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/013046-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Apr 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 25 Feb 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £5,400,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MILTON KEYNES CITY COUNCIL |
| Locality | MILTON KEYNES |
| Post town | Milton Keynes |
| Postcode | MK9 3EJ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ12 Milton Keynes |
| Local authority | Milton Keynes |
| Electoral ward | Central Milton Keynes |
| Westminster constituency | Milton Keynes Central |
| Delivery location | TLJ12 Milton Keynes |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VIA TRANSPORTATION |

## CPV Codes

### Divisions

- 60 - Transport services (excl. Waste transport)
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 60112000 - Public road transport services
- 60120000 - Taxi services
- 72260000 - Software-related services
- 72268000 - Software supply services

## Release History

- 4 Apr 2025 at 11:00 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/013046-2025

## Notice URLs

- https://ted.europa.eu/udl?uri=TED:NOTICE:134575-2020:TEXT:EN:HTML
- https://www.milton-keynes.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04fd37. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04fd37.json.