--- title: "T24/0069 - Combined provision of Non-Medical Helpers and Support worker services" ocid: "ocds-h6vhtk-04fd95" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04fd95" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04fd95.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04fd95.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "UNIVERSITY OF NORTHUMBRIA AT NEWCASTLE" published: "2025-04-04" --- # T24/0069 - Combined provision of Non-Medical Helpers and Support worker services Buyer: UNIVERSITY OF NORTHUMBRIA AT NEWCASTLE Current stage: Tender OCID: ocds-h6vhtk-04fd95 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04fd95) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04fd95.json) ## Summary The University of Northumbria at Newcastle is seeking tenders for the provision of Non-Medical Helpers (NMH) and Support Worker services for disabled students. This procurement process falls under the tender stage and is categorised within the Adult-education services at university level and Health services industries. The scope includes services across all bands of the NMH Services Reference Manual and specific Support Worker services. The tender, titled "T24/0069 - Combined provision of Non-Medical Helpers and Support worker services," is expected to commence on 1st August 2025 and conclude by 31st July 2028. Key dates include an enquiry period ending on 11th April 2025 and a submission deadline on 29th April 2025. The contract value is estimated at £720,000 gross, with £600,000 net, and the procurement method will be open competition below threshold. This tender presents significant opportunities for businesses specialising in educational support and health services. Firms with strong capabilities in recruiting, training, and managing support personnel will find this project particularly well-suited to their expertise. Small and medium enterprises (SMEs) are encouraged to participate, offering the potential to expand their service offerings and establish a partnership with a renowned academic institution. This contract's requirements for compliance with both DSA and ESFA guidelines ensure that providers delivering high standards of quality and efficiency will be competitive contenders for the award. ## Notice This Agreement relates to the provision of high-quality, tailored Non-Medical Helper (NMH) and Support Worker services to disabled students at Northumbria University, in line with the latest (July 2024) NMH Guidance issued by Student Finance England (SFE) and the Department for Education (DfE). The scope includes services across Bands 1-4 of the NMH Services Reference Manual, as well as Band 1 and 2 Support Worker services. The appointed provider will be responsible for the recruitment, training, and deployment of appropriately qualified support workers, the delivery of support in line with DSA and ESFA regulations, and the effective administration and quality assurance of the service as outlined in Schedule 1 of the contract. PLEASE NOTE, THIS TENDER CLOSES ON 22ND APRIL, PLEASE DISREGARD NOTICE DATE. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Newcastle-upon-Tyne:-Adult-education-services-at-university-level./R564985B5A To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/R564985B5A ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/013188-2025 | | Notice type | UK4 - Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Below threshold - open competition | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 4 Apr 2025 | | Submission deadline | 29 Apr 2025 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Aug 2025 - 31 Jul 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £600,000 | | Lots value | £600,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | UNIVERSITY OF NORTHUMBRIA AT NEWCASTLE | | Locality | NEWCASTLE UPON TYNE | | Post town | Newcastle upon Tyne | | Postcode | NE1 8ST | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear | | ITL 3 | TLC43 Tyneside | | Local authority | Newcastle upon Tyne | | Electoral ward | Monument | | Westminster constituency | Newcastle upon Tyne Central and West | | Delivery location | TLC North East (England) | ## CPV Codes ### Divisions - 80 - Education and training services - 85 - Health and social work services ### Codes - 80430000 - Adult-education services at university level - 85100000 - Health services ## Release History - 4 Apr 2025 at 14:46 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/013188-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/013188-2025 4th April 2025 - Tender notice on Find a Tender ## Notice URLs - https://www.delta-esourcing.com/ - https://www.delta-esourcing.com/. - https://www.delta-esourcing.com/respond/R564985B5A - https://www.delta-esourcing.com/tenders/UK-UK-Newcastle-upon-Tyne:-Adult-education-services-at-university-level./R564985B5A - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04fd95. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04fd95.json.