---
title: "Salesforce CRM Licences"
ocid: "ocds-h6vhtk-04fd9e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04fd9e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04fd9e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04fd9e.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "INCOMMUNITIES LIMITED"
published: "2025-04-04"
---

# Salesforce CRM Licences

Buyer: INCOMMUNITIES LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-04fd9e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04fd9e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04fd9e.json)

## Summary

INCOMMUNITIES LIMITED, a public authority located in Bradford, United Kingdom, has completed the procurement process for the "Salesforce CRM Licences" project. This direct award procurement method ensures the continuation and expansion of the existing software licences and support services provided by Salesforce UK LIMITED. The process is governed by the Procurement Act 2023, with the contract award dated 4th April 2025. Key dates include the signature of the contract on 22nd April 2025, and the contract period running from 1st May 2025 to 30th April 2030, with a potential extension for an additional five years. The project covers various regions across the United Kingdom, including UKC, UKD, UKE, UKF, UKG, UKH, UKI, UKJ, and UKK.

This tender creates significant opportunities for businesses specialising in software packages and information systems, particularly those capable of providing robust CRM solutions. Companies with expertise in delivering tailored CRM services that integrate seamlessly with existing systems would be well-suited to compete. The substantial contract value of £4,500,000 offers a lucrative opportunity for growth, particularly for suppliers adept at offering scalable and comprehensive support services. Businesses leveraging Salesforce's recognised platform stand to benefit from exclusivity and compatibility, ensuring efficient operations and avoiding the technical challenges associated with alternative solutions.

## Notice

The continuation and wider development of new & existing CRM solution software licences & support services supplied by Salesforce in accordance with schedule 5, 2(a) and 7(a),(b) Procurement Act 2023

### Procurement Information

Salesforce is a globally recognised platform, embedded within Incommunities back office following an initial rollout. This award is to support the ongoing implementation of Salesforce stack across the entire business providing exclusivity of the bespoke solution for the business and ensuring compatibility with existing systems and equipment. Any variance would create disproportionate technical challenges in operation or maintenance which would impact on business operations and not demonstrate commercial value or provide the most economically advantageous outcome

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/013206-2025 |
| Notice type | UK5 - Transparency Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Apr 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 4 Apr 2025 |
| Contract period | 30 Apr 2025 - 30 Apr 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £4,500,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | INCOMMUNITIES LIMITED |
| Locality | BRADFORD |
| Post town | Bradford |
| Postcode | BD17 7BN |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE41 Bradford |
| Local authority | Bradford |
| Electoral ward | Shipley |
| Westminster constituency | Shipley |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SALESFORCE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 4 Apr 2025 at 15:15 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/013206-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/013206-2025
  4th April 2025 - Transparency notice on Find a Tender

## Notice URLs

- http://www.salesforce.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04fd9e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04fd9e.json.