--- title: "Digital Inclusion Wales" ocid: "ocds-h6vhtk-04fe10" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04fe10" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04fe10.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04fe10.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "LLYWODRAETH CYMRU / WELSH GOVERNMENT" published: "2025-04-07" --- # Digital Inclusion Wales Buyer: LLYWODRAETH CYMRU / WELSH GOVERNMENT Current stage: Planning OCID: ocds-h6vhtk-04fe10 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04fe10) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04fe10.json) ## Summary The Welsh Government is planning a procurement process titled "Digital Inclusion Wales" under the industry categories of IT services, consulting, software development, and education and training services. This procurement, managed by the Corporate Procurement Services in Cardiff, aims to address digital exclusion across the UK. The process is currently in the planning stage, with a preliminary market engagement notice published on 7 April 2025. Suppliers are invited to an online information event on 20 May 2025, from 1:00 pm to 1:45 pm, to learn about the project and tender submission process. Interested parties must register their interest by 15 May 2025. The tendering process is expected to commence in Summer 2025, with the contract anticipated to start on 1 October 2025 and last until 30 September 2028, with a possibility of renewal up to 2031. This tender presents significant opportunities for businesses involved in digital inclusion, IT consulting, and education services. It is particularly suitable for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations that can provide digital skill development, support, and advisory services. Businesses will have the chance to contribute to a national initiative aimed at enhancing digital inclusion across Wales, engaging with both public and private sector stakeholders to share best practices. The contract, valued grossly at £12.24 million, offers a substantial opportunity for growth and collaboration in a socially impactful sector, fostering the development of digital competencies crucial for contemporary society. ## Notice The Welsh Government are publishing this Preliminary Market Engagement Notice to notify suppliers of our intentions to update and re-tender the current Digital Inclusion contract. Details of the new contract will be contained in the tender documentation and we envisage the procurement will be conducted in Summer 2025 with the contract commencing Autumn 2025. Digital exclusion continues to be a significant issue throughout the UK. The acceleration of transitioning services to online digital only access has meant that it is now essential to have some level of digital skills to be included in today's society. Any barrier to digital connectivity, access and/or digital skills can mean someone is disadvantaged financially, socially and in respect of their wider well-being. Digital Communities Wales: Digital Confidence, Health and Well-being (DCW), the Welsh Government funded PS2million per annum flagship digital inclusion programme ends on 30 September 2025. The DCW programme has worked with organisations from all sectors that support digitally excluded people, providing training and support to front line staff and volunteers to help them develop the basic digital skills of citizens. The focus of the new contract will be on delivery of a nationally delivered programme of activity to support digital inclusion work in Wales including developing a national inclusion advice service and undertaking mapping of digital inclusion provision across Wales. It is envisaged that this national programme of activity would include the following elements: * Mapping of digital inclusion provision throughout Wales * Provision of digital inclusion advice, via regional and thematic skills advisers * Creation and updating of digital inclusion skills resources * Supporting bringing public and private sector stakeholders together to share knowledge and best practice and provide strategic leadership - reflecting the fact that digital inclusion is not owned by any one sector or organisation but is everyone's business The contract will recognise that becoming digitally included is a continuous process requiring ongoing support, which can take a long time to go from a first-time user to a position where one is able to demonstrate all five basic digital skills from the Essential Digital Skills Framework. To inform the Open FTS tender, suppliers are invited to an online information event on 20 May 2025, 1pm-1:45pm, where contract managers will outline the project and the tender submission process, as well as fielding questions from prospective bidders. Please register your interest to bid for this opportunity via this sell2wales notice and register your place at the PIN event by contacting Samantha Cole - digitalinclusionmailbox@gov.wales by 5pm on 15 May 2025. ### Planning Information To inform the Open FTS tender, suppliers are invited to an online information event on 20 May 2025, 1pm–1:45pm, where contract managers will outline the project and the tender submission process, as well as fielding questions from prospective bidders. Please register your interest to bid for this opportunity via this sell2wales notice and register your place at the PIN event by contacting Samantha Cole - digitalinclusionmailbox@gov.wales by 5pm on 15 May 2025. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/013387-2025 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 7 Apr 2025 | | Submission deadline | Not specified | | Future notice date | 2 Jun 2025 | | Award date | Not specified | | Contract period | 30 Sep 2025 - 30 Sep 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £10,200,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LLYWODRAETH CYMRU / WELSH GOVERNMENT | | Locality | CARDIFF | | Post town | Cardiff | | Postcode | CF10 3NQ | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL5 South East Wales | | ITL 3 | TLL52 Cardiff and Vale of Glamorgan | | Local authority | Cardiff | | Electoral ward | Cathays | | Westminster constituency | Cardiff South and Penarth | | Delivery location | TLL Wales | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support - 80 - Education and training services ### Codes - 72000000 - IT services: consulting, software development, Internet and support - 80000000 - Education and training services ## Release History - 7 Apr 2025 at 12:26 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/013387-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/013387-2025 7th April 2025 - Preliminary market engagement notice on Find a Tender ## Notice URLs - http://gov.wales - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04fe10. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04fe10.json.