--- title: "Digital Inclusion Wales" ocid: "ocds-h6vhtk-04fe11" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04fe11" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04fe11.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04fe11.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "LLYWODRAETH CYMRU / WELSH GOVERNMENT" published: "2025-04-07" --- # Digital Inclusion Wales Buyer: LLYWODRAETH CYMRU / WELSH GOVERNMENT Current stage: Planning OCID: ocds-h6vhtk-04fe11 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04fe11) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04fe11.json) ## Summary The Welsh Government (Llywodraeth Cymru) has announced the planning stage for the "Digital Inclusion Wales" procurement process, aimed at addressing digital exclusion with an updated tender set for Summer 2025 and contract commencement in Autumn 2025. This procurement falls under the industry categories of education, training services, and IT services in the UK. Key location details include Cardiff, with activities projected across Wales. An online information event is scheduled for 20 May 2025, from 1pm to 1:45pm, and suppliers are invited to register by 5pm on 15 May 2025. The projected gross contract value is £12.24 million, with an initial three-year term starting from 1 October 2025, having potential renewal up to 2031. The tender process abides by Welsh devolved regulations and UK legislative frameworks. This tender presents a significant opportunity for businesses specialising in digital inclusion, education, training, and IT services consultancy. Ideal candidates include SMEs and VCSEs experienced in delivering digital skills training and support. The programme's elements, such as mapping digital inclusion provision, offering regional and thematic advice, and creating resources, align well with organisations equipped to foster digital skills development and social inclusion. By participating, businesses can gain strategic influence, foster public-private sector collaboration, and contribute to advancing digital connectivity and inclusion across Wales, aiding community empowerment and growth. ## Notice The Welsh Government are publishing this Preliminary Market Engagement Notice to notify suppliers of our intentions to update and re-tender the current Digital Inclusion contract. Details of the new contract will be contained in the tender documentation and we envisage the procurement will be conducted in Summer 2025 with the contract commencing Autumn 2025. Digital exclusion continues to be a significant issue throughout the UK. The acceleration of transitioning services to online digital only access has meant that it is now essential to have some level of digital skills to be included in today's society. Any barrier to digital connectivity, access and/or digital skills can mean someone is disadvantaged financially, socially and in respect of their wider well-being. Digital Communities Wales: Digital Confidence, Health and Well-being (DCW), the Welsh Government funded PS2million per annum flagship digital inclusion programme ends on 30 September 2025. The DCW programme has worked with organisations from all sectors that support digitally excluded people, providing training and support to front line staff and volunteers to help them develop the basic digital skills of citizens. The focus of the new contract will be on delivery of a nationally delivered programme of activity to support digital inclusion work in Wales including developing a national inclusion advice service and undertaking mapping of digital inclusion provision across Wales. It is envisaged that this national programme of activity would include the following elements: * Mapping of digital inclusion provision throughout Wales * Provision of digital inclusion advice, via regional and thematic skills advisers * Creation and updating of digital inclusion skills resources * Supporting bringing public and private sector stakeholders together to share knowledge and best practice and provide strategic leadership - reflecting the fact that digital inclusion is not owned by any one sector or organisation but is everyone's business The contract will recognise that becoming digitally included is a continuous process requiring ongoing support, which can take a long time to go from a first-time user to a position where one is able to demonstrate all five basic digital skills from the Essential Digital Skills Framework. To inform the Open FTS tender, suppliers are invited to an online information event on 20 May 2025, 1pm-1:45pm, where contract managers will outline the project and the tender submission process, as well as fielding questions from prospective bidders. Please register your interest to bid for this opportunity via this sell2wales notice and register your place at the PIN event by contacting Samantha Cole - digitalinclusionmailbox@gov.wales by 5pm on 15 May 2025. ### Planning Information To inform the Open FTS tender, suppliers are invited to an online information event on 20 May 2025, 1pm–1:45pm, where contract managers will outline the project and the tender submission process, as well as fielding questions from prospective bidders. Please register your interest to bid for this opportunity via this sell2wales notice and register your place at the PIN event by contacting Samantha Cole - digitalinclusionmailbox@gov.wales by 5pm on 15 May 2025. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/013388-2025 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 7 Apr 2025 | | Submission deadline | Not specified | | Future notice date | 2 Jun 2025 | | Award date | Not specified | | Contract period | 30 Sep 2025 - 30 Sep 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £10,200,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LLYWODRAETH CYMRU / WELSH GOVERNMENT | | Locality | CARDIFF | | Post town | Cardiff | | Postcode | CF10 3NQ | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL5 South East Wales | | ITL 3 | TLL52 Cardiff and Vale of Glamorgan | | Local authority | Cardiff | | Electoral ward | Cathays | | Westminster constituency | Cardiff South and Penarth | | Delivery location | TLL Wales | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support - 80 - Education and training services ### Codes - 72000000 - IT services: consulting, software development, Internet and support - 80000000 - Education and training services ## Release History - 7 Apr 2025 at 12:28 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/013388-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/013388-2025 7th April 2025 - Preliminary market engagement notice on Find a Tender ## Notice URLs - http://gov.wales - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04fe11. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04fe11.json.