---
title: "Digital Inclusion Wales C267/2024/2025"
ocid: "ocds-h6vhtk-04fe12"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04fe12"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04fe12.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04fe12.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LLYWODRAETH CYMRU / WELSH GOVERNMENT"
published: "2025-10-02"
---

# Digital Inclusion Wales C267/2024/2025

Buyer: LLYWODRAETH CYMRU / WELSH GOVERNMENT  
Current stage: Award  
OCID: ocds-h6vhtk-04fe12

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## Summary

The public procurement process for the "Digital Inclusion Wales" project is led by the Welsh Government, headquartered in Cardiff, Wales. The initiative focuses on education and training services within the realm of digital inclusion, with operations based across the UK. The procurement has progressed through planning and tender stages, culminating in the award stage. The contract was awarded to Cwmpas, a supplier located in Cardiff, on 19 September 2025, with the service starting on 1 October 2025 and running until 30 September 2028, with potential for extension. This open procedure procurement is governed under UK Public and Welsh devolved regulations, sanctioned by legislative basis 2023/54. Covering the industry categories of public services, education, training services, and information technology, the process reflects a light touch regime and was completed with an estimated value of £8,398,057.27 gross, including provisions under GPA and CPTPP agreements.

The new contract offers a strategic opportunity for businesses specialising in digital services to grow their portfolios by contributing to the development and delivery of a bilingual programme aimed at enhancing digital inclusion across Wales. Businesses with strengths in educational services, ICT consultancy, and community engagement are particularly well-suited to compete, as the programme enlists mapping digital inclusion initiatives, providing advice and support, and fostering cross-sector partnerships. Small and medium-sized enterprises (SMEs) and voluntary, community and social enterprise entities (VCSEs) may find significant opportunities through the initiative's regional and thematic approach, tailored to bolster digital capabilities among various societal segments, thereby paving the way for engaged participation in a rapidly digitalising world.

## Notice

The Welsh Government have entered into a contract for the services of an appropriate supplier to deliver the Digital Inclusion Wales contract. Details of the new contract are contained in the tender documentation and we aim to start the new service on the 1st October 2025. Digital exclusion continues to be a significant issue throughout the UK. The acceleration of transitioning services to online digital only access has meant that it is now essential to have some level of basic digital skills to be included in today's society. Any barrier to connectivity, access to devices and/or basic digital skills can mean someone is disadvantaged financially, socially and in respect of their wider well-being. Digital Communities Wales: Digital Confidence, Health and Well-being (DCW), the Welsh Government funded PS2million per annum digital inclusion and health programme ends on 30 September 2025. The DCW programme has worked with organisations from all sectors that support digitally excluded people, providing training and support to front line staff and volunteers to help them develop the basic digital skills of citizens. The focus of the new contract will be on delivery of a nationally delivered bilingual programme of activity to support digital inclusion work in Wales including developing a national digital inclusion advice and support service and undertaking mapping of digital inclusion provision across Wales. It is envisaged that this national programme of activity would include the following elements: - Mapping of digital inclusion provision throughout Wales - Provision of digital inclusion advice and support through a regional and thematic approach - Creation and updating of digital inclusion resources - Supporting bringing public, third and private sector stakeholders together to share knowledge and best practice, provide strategic leadership and take forward tangible cross sectoral actions- reflecting the fact that digital inclusion is not owned by any one sector.

### Lot Information

Lot 1

Renewal: Welsh Government retains the right to extend the contract. The initial contract period will be for 3 years with the option on behalf of the Welsh Government to extend for a further 3 years for a maximum period of 6 years. A budget range of PS3,500,000 excluding VAT is available for the purposes of this contract and over the initial '3' year contract period. If invoked, Welsh Government will make a further budget of PS3,500,000 excluding VAT for the potential '3' year extension period.

### Planning Information

To inform the Open FTS tender, suppliers are invited to an online information event on 20 May 2025, 1pm–1:45pm, where contract managers will outline the project and the tender submission process, as well as fielding questions from prospective bidders.
Please register your interest to bid for this opportunity via this sell2wales notice and register your place at the PIN event by contacting Samantha Cole - digitalinclusionmailbox@gov.wales by 5pm on 15 May 2025.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/061818-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Oct 2025 |
| Submission deadline | 24 Jul 2025 |
| Future notice date | 2 Jun 2025 |
| Award date | 7 Sep 2025 |
| Contract period | 30 Sep 2025 - 30 Sep 2028 |
| Recurrence | 2031-07-01 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £7,000,000 |
| Lots value | £7,000,000 |
| Awards value | £7,000,000 |
| Contracts value | £6,998,381 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LLYWODRAETH CYMRU / WELSH GOVERNMENT |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF10 3NQ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Cathays |
| Westminster constituency | Cardiff South and Penarth |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CWMPAS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 80 - Education and training services
- 98 - Other community, social and personal services

### Codes

- 72222300 - Information technology services
- 72600000 - Computer support and consultancy services
- 80000000 - Education and training services
- 98000000 - Other community, social and personal services

## Release History

- 2 Oct 2025 at 14:11 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/061818-2025
- 9 Sep 2025 at 09:28 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/054889-2025
- 13 Jun 2025 at 07:01 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/032114-2025
- 7 Apr 2025 at 12:28 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/013390-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/061818-2025
  2nd October 2025 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/054889-2025
  9th September 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/032114-2025
  13th June 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/013390-2025
  7th April 2025 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- http://gov.wales
- https://etenderwales.bravosolution.co.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04fe12. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04fe12.json.