---
title: "Water Damage Restoration Services 2025"
ocid: "ocds-h6vhtk-04fe32"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04fe32"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04fe32.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04fe32.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORFOLK COUNTY COUNCIL"
published: "2025-07-31"
---

# Water Damage Restoration Services 2025

Buyer: NORFOLK COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04fe32

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## Summary

Norfolk County Council has recently completed the procurement process for a framework agreement titled "Water Damage Restoration Services 2025". This process was in the services industry category, specifically relating to sewage, refuse, cleaning and environmental services. The process has reached the award stage with the award notice published on 31st July 2025. The framework covers regions UKH15, UKH16, and UKH17 in the United Kingdom. Initial planning for this procurement began in April 2025, followed by an active tender phase which concluded in July 2025, and it utilised an open procedure method. The awarded contract starts on 1st September 2025 and will run until 31st August 2029.

This contract presents significant opportunities for businesses specializing in restoration services, offering a potential for long-term engagement and financial growth. Small and medium-sized enterprises (SMEs) in particular could benefit, as evidenced by the number of SME bids reaching the final stage. Businesses capable of providing high-quality restoration services efficiently will find this framework a valuable channel for expanding their operations in the Norfolk area. As the procurement method allows for direct awards through the framework, efficient service providers could secure continuous work through their participation. Companies like Marriott Maintenance Ltd, Tempest Restoration Ltd, and R3 Polygon UK Ltd have already been involved, showcasing the diversity in enterprise scale that can compete successfully in this tender.

## Notice

The Council has appointed a number of contractors to a framework agreement for the provision of water damage restoration services. The Council currently insures approximately 1600 premises with the service being required to restore premises back to a useable status following claims ranging from a small amount of damage such as some rainwater ingress under a door or an overflowing washing machine to much larger claims where several locations in one building have water damage, such as rainstorm damage to a roof or a mains failure. The values stated in this notice are approximate. There is no guarantee as to the level of spend under this framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/044673-2025 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large, SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Jul 2025 |
| Submission deadline | 8 Jul 2025 |
| Future notice date | 4 Jun 2025 |
| Award date | 30 Jul 2025 |
| Contract period | 31 Aug 2025 - 31 Aug 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £500,000 |
| Lots value | £500,000 |
| Awards value | £500,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK COUNTY COUNCIL |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | TLH15 Norwich and East Norfolk, TLH16 North and West Norfolk, TLH17 Breckland and South Norfolk |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 3 |
| Supplier names | MARRIOTT MAINTENANCE; R3 POLYGON; TEMPEST RESTORATION |

## CPV Codes

### Divisions

- 90 - Sewage, refuse, cleaning and environmental services

### Codes

- 90000000 - Sewage, refuse, cleaning and environmental services

## Release History

- 31 Jul 2025 at 10:46 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/044673-2025
- 6 Jun 2025 at 11:07 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/030546-2025
- 7 Apr 2025 at 13:56 - Planning - UK3 - Planned Procurement Notice - https://www.find-tender.service.gov.uk/Notice/013433-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/044673-2025
  31st July 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/030546-2025
  6th June 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/013433-2025
  7th April 2025 - Planned procurement notice on Find a Tender

## Notice URLs

- http://www.tempestrestoration.co.uk
- https://in-tendhost.co.uk/norfolkcc
- https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.polygongroup.com/en-GB/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04fe32. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04fe32.json.