---
title: "Print Services"
ocid: "ocds-h6vhtk-04fe4f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04fe4f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04fe4f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04fe4f.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "SCOTTISH WATER"
published: "2025-04-07"
---

# Print Services

Buyer: SCOTTISH WATER  
Current stage: Tender  
OCID: ocds-h6vhtk-04fe4f

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## Summary

Scottish Water has initiated a tender process for the provision of managed print services encompassing multi-functional devices (MFD), office printers, plotters for selected sites, and label printing facilities for its labs. The procurement is within the computer-related equipment category (CPV: 30230000) and spans all of Scotland, including the Highlands and Islands. The tender is currently in the active stage, with the submission deadline set for 8th May 2025 at 12:00 PM BST. The estimated contract value is £1,750,000, covering the delivery and maintenance of printing devices, cloud print server capability, secure printing, and end-to-end encrypted print traffic, over a contract period of approximately six years (2160 days).

This tender represents a significant opportunity for businesses specialising in managed print services and printing device leasing, offering substantial growth potential for suppliers capable of providing comprehensive, flexible, and cost-efficient printing solutions. Companies with expertise in cloud-hosted print servers, secure printing, and maintenance services would be well-suited for this contract. The wide geographic scope and integration requirements within Scottish Water's sites, including remote locations, necessitate a provider with robust logistical and technical capabilities. Participation in this competitive tender process can enhance a business's portfolio and expand its reach within a vital public utility sector.

## Notice

We require a managed print service for the organisation including multi-functional devices (MFD) and printers for office use, plotters at selected sites, and label printing facilities for our labs.

### Lot Information

Lot 1

We require a managed print service for the organisation including multi-functional devices (MFD) and printers for office use, plotters at selected sites, and label printing facilities for our labs. 

The service should include: 

- Leased hardware with maintenance and support 

- Supply of a range of printing devices to meet local printing requirements and volumes. Should at a minimum be able to replicate the functionality of existing printers. 

- Flexibility to add/remove printers as required throughout the lifetime of the contract, including addition or removal of printer locations 

- Full service package for maintenance (including pro-active maintenance/regular service) and parts with appropriate SLAs 

- Provision and recycling of consumables 

- Cloud print server capability 

- Printing from handheld devices i.e. tablets and smart phones 

- Ability to send to print queue with Secure Printing i.e. ID Badge/Code must be presented to print. (Queuing described in more detail in Section 4) - only for multifunctional printers i.e. existing Konika printers. 

- MI related to printing stats by user, volume of prints, duplex. Simplex. 

Scottish Water would expect the respondent to assess our current estate and print requirements and recommend a complete and cost efficient solution. 

It is anticipated that the resulting framework will be pan Scotland, covering Scottish Water office and treatment plants, including Highlands and Islands. Initial numbers are approximate, and we will require flexibility to add/remove devices as the estate changes over time and to pick up sites which do not currently have a managed print service. 

In addition to the above, we have the following Queuing Service Requirements: 

- We require a cloud-hosted print queue service with no data centre footprint 

- Printers and users may be located on the SW corporate network or on SW sites with an open internet connection 

- SW users will be authenticated to Active Directory / Entra ID (formerly known as Azure AD) 

- Guest users on SW open-internet connections must be allowed to use SW printers on the same network 

- All print traffic must be encrypted end-to-end (print via email is not acceptable) 

- SW users should be able to sponsor guest access (e.g. through an internet-facing portal) in an easy, straightforward and secure manner, without senior approvals. Guest print access should endure for a specified period (e.g. 30, 60, 90, 120, 365 days). Additional information: https://atamis-scottishwater.my.salesforce-sites.com/ProSpend__CS_PublicLandingPage?SearchType=Projects

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/013474-2025 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Negotiated procedure with prior call for competition |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Apr 2025 |
| Submission deadline | 8 May 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,750,000 |
| Lots value | £1,750,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH WATER |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G33 6FB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM34 North Lanarkshire |
| Local authority | North Lanarkshire |
| Electoral ward | Stepps, Chryston and Muirhead |
| Westminster constituency | Cumbernauld and Kirkintilloch |
| Delivery location | TLM Scotland |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages

### Codes

- 30230000 - Computer-related equipment

## Release History

- 7 Apr 2025 at 15:21 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/013474-2025

## Notice URLs

- https://atamis-scottishwater.my.salesforce-sites.com/ProSpend__CS_PublicLandingPage?SearchType=Projects
- https://www.scottishwater.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04fe4f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04fe4f.json.
