---
title: "Web Methods Managed Service, Software Maintenance and Support"
ocid: "ocds-h6vhtk-04fe6c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04fe6c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04fe6c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04fe6c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "FCDO SERVICES"
published: "2025-05-19"
---

# Web Methods Managed Service, Software Maintenance and Support

Buyer: FCDO SERVICES  
Current stage: Award  
OCID: ocds-h6vhtk-04fe6c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04fe6c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04fe6c.json)

## Summary

FCDO Services, a central government public authority based in Milton Keynes, United Kingdom, has completed the procurement process for a managed service contract concerning software maintenance and support for a biometric system. The procurement, titled "Web Methods Managed Service, Software Maintenance and Support", follows a direct award method, primarily due to compatibility with existing services to avoid technical difficulties. The contract, valued at approximately £5.8 million excluding VAT, commenced on 22 April 2025 and will end on 31 March 2028. The procurement falls within the industry category of IT software package and miscellaneous software package and computer systems, and IBM United Kingdom Limited, located in Winchester, has been designated as the supplier.

This tender represents a significant opportunity for businesses that provide IT software management services, particularly those with expertise in biometric systems. Large-scale IT service providers can leverage the stability and continuity of projects like this to cement their place as trusted suppliers within public sectors, particularly where there is a requirement for compatibility and technical efficiency. Successfully competing for such tenders can lead to sustained growth by establishing long-term business relationships with governmental organisations, expanding their portfolio of services offered, and enhancing their reputation as providers of critical software solutions.

## Notice

Managed Service for Software Maintenance and Support - Biometric System

### Procurement Information

Additional or repeat goods, services or works - extension or partial replacement The contracting authority wishes to buy additional services which are the same or compatible with existing provisions (both those already supplied or that are contracted to be supplied). A change of supplier would result in the contracting authority receiving services that are different from, or incompatible with, the existing services and that difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/022442-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 May 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 7 Apr 2025 |
| Contract period | 21 Apr 2025 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £5,838,731 |
| Contracts value | £5,838,731 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FCDO SERVICES |
| Locality | MILTON KEYNES |
| Post town | Milton Keynes |
| Postcode | MK19 7BH |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ12 Milton Keynes |
| Local authority | Milton Keynes |
| Electoral ward | Newport Pagnell North & Hanslope |
| Westminster constituency | Milton Keynes North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IBM UNITED KINGDOM |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48517000 - IT software package
- 48900000 - Miscellaneous software package and computer systems

## Release History

- 19 May 2025 at 08:10 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/022442-2025
- 8 Apr 2025 at 11:18 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/013623-2025
- 8 Apr 2025 at 07:05 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/013516-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/022442-2025
  19th May 2025 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/013623-2025
  8th April 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/013516-2025
  8th April 2025 - Transparency notice on Find a Tender

## Notice URLs

- http://www.ibm.com/uk-en/
- https://www.fcdoservices.gov.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04fe6c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04fe6c.json.