---
title: "PSR Direct Award C - 111 for Mental Health Services"
ocid: "ocds-h6vhtk-04ff9c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ff9c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ff9c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ff9c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CUMBRIA, NORTHUMBERLAND, TYNE AND WEAR NHS FOUNDATION TRUST"
published: "2025-05-02"
---

# PSR Direct Award C - 111 for Mental Health Services

Buyer: CUMBRIA, NORTHUMBERLAND, TYNE AND WEAR NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-04ff9c

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## Summary

The procurement process involves a direct award contract for mental health services under the title "PSR Direct Award C - 111 for Mental Health Services," executed by the Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust. This initiative falls under the services category, specifically health services, and aims to deliver dial 111 mental health support across the Cumbria, Northumberland, and Tyne and Wear regions in the United Kingdom. The procurement stage is in the award process, with the contract having been signed on 21st March 2025. Services are set to be provided from 1st April 2025 to 31st March 2027, with an option to extend for up to two additional years. The contract, valued at an annual figure of £192,000, was awarded through a direct award process in accordance with the Health Care Services Provider Selection Regime Regulations 2023, with no prior competitive call for competition required.

This tender presents growth opportunities for small to medium enterprises (SMEs), particularly those experienced in delivering healthcare services tailored to public health needs, specifically in mental health support. Everyturn Services Limited, identified as an SME, has been named as the supplier, exemplifying the potential for smaller businesses to secure significant partnerships within the public sector health service landscape. Companies with a focus on healthcare provision, mental health innovations, and emergency response services are best suited to compete for similar tenders, potentially leading to expanded services and improved market presence within the healthcare industry. Engaging in such contracts can bolster organisational growth, allowing businesses to contribute to crucial public health services while scaling their operations and service offerings.

## Notice

Dial 111 for Mental Health Services

### Lot Information

Lot 1

Contract award notice for PSR Direct Award C - 111 for Mental Health. Additional information: This is a Provider Selection Regime (PSR) intention to award notice under Direct Award Process C. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by midnight on 21/04/2025 via email to: gill.keane@cntw.nhs.uk

Options: The commitment is for a 2 year contract with an annual value of PS192,000. The Authority reserve the right to extend this contract for a further 2 x 12 month periods subject to funding and / or need

### Procurement Information

Following PSR direct award process

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/018919-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 May 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 21 Mar 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £384,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CUMBRIA, NORTHUMBERLAND, TYNE AND WEAR NHS FOUNDATION TRUST |
| Locality | GOSFORTH |
| Post town | Newcastle upon Tyne |
| Postcode | NE3 3XT |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Fawdon & West Gosforth |
| Westminster constituency | Newcastle upon Tyne North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EVERYTURN SERVICES |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 2 May 2025 at 16:34 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/018919-2025
- 9 Apr 2025 at 12:10 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/013952-2025

## Notice URLs

- https://www.cntw.nhs.uk/
- https://www.england.nhs.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ff9c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04ff9c.json.