---
title: "Provision of a new Direct Routing Telephone System"
ocid: "ocds-h6vhtk-04ffb7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ffb7"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ffb7.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ffb7.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "GRWP CYNEFIN"
published: "2025-08-14"
---

# Provision of a new Direct Routing Telephone System

Buyer: GRWP CYNEFIN  
Current stage: Award  
OCID: ocds-h6vhtk-04ffb7

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## Summary

The procurement process led by Grwp Cynefin involved the tender and subsequent award for the provision of a new direct routing telephone system, intended to encompass support for three years. This tender falls within the telecommunications services industry category, primarily targeting locales in the United Kingdom under Welsh devolved regulations. Initiated with an open competition method, the process concluded with the award to Gradwell Communications Limited, an SME, consolidated under a contract active from 1st October 2025 to 30th September 2028. The total contract value is £72,792 with gross value reaching £87,350, solidifying the completion phase post-tender status registered on 14th August 2025.

This procurement presents a substantial opportunity for businesses specialising in telecommunications services to expand by providing comprehensive solutions tailored to public sector needs, particularly in regions affected by Welsh devolved regulations. SMEs, especially those with expertise in cost-effective licencing and maintenance solutions paired with quality service delivery, stand to benefit from engaging with Grwp Cynefin's procurement initiatives, as aligned with the open competitions positioned below threshold levels. This tender and award process exemplify accessible opportunities for enterprising firms seeking to align capacity and growth strategies with public sector requirements.

## Notice

Mae Grwp Cynefin ar hyn o bryd yn gwahodd tendrau ar gyfer system ffon llwybro uniongyrchol newydd, gan gynnwys darpariaeth ar gyfer cefnogaeth 3 blynedd. Grwp Cynefin is currently inviting tenders for a new direct routing telephone system, including a provision for 3 year support.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/048716-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Below threshold - open competition |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Aug 2025 |
| Submission deadline | 21 Apr 2025 |
| Future notice date | Not specified |
| Award date | 22 Jun 2025 |
| Contract period | 30 Sep 2025 - 30 Sep 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £40,000 |
| Lots value | £40,000 |
| Awards value | Not specified |
| Contracts value | £72,792 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GRWP CYNEFIN |
| Locality | CAERNARFON |
| Post town | Llandudno |
| Postcode | LL54 6LY |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL3 North Wales |
| ITL 3 | TLL32 Gwynedd |
| Local authority | Gwynedd |
| Electoral ward | Pen-y-groes |
| Westminster constituency | Dwyfor Meirionnydd |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GRADWELL COMMUNICATIONS |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64200000 - Telecommunications services

## Release History

- 14 Aug 2025 at 11:10 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/048716-2025
- 9 Apr 2025 at 13:22 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/013988-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/048716-2025
  14th August 2025 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/013988-2025
  9th April 2025 - Tender notice on Find a Tender
- https://in-tendhost.co.uk/grwpcynefin
  Please visit the above link to access the tender documentation.

## Notice URLs

- http://www.grwpcynefin.org
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ffb7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04ffb7.json.