---
title: "Provision of ITSM Solution"
ocid: "ocds-h6vhtk-04ffd5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ffd5"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ffd5.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ffd5.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "COLLEGE OF POLICING LIMITED"
published: "2025-04-09"
---

# Provision of ITSM Solution

Buyer: COLLEGE OF POLICING LIMITED  
Current stage: Planning  
OCID: ocds-h6vhtk-04ffd5

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04ffd5.json)

## Summary

COLLEGE OF POLICING LIMITED is undertaking a public procurement process for the provision of an IT Service Management (ITSM) Solution. This procurement falls under the services category and is in the planning stage, with a preliminary market engagement notice issued on 9th April 2025. Key details include a pre-market engagement exercise, scheduled to conclude on 23rd April 2025. The procurement process aims to replace the current ITSM tool and is open to suppliers registered on the Home Office e-Sourcing Suite (Jaggaer). The contract is set to start on 2nd June 2025 and will run until 1st June 2030, with a possible extension until 1st June 2033. This opportunity is targeted at the UK region.

This tender presents significant growth opportunities for businesses specialising in IT service management, license management software, and maintenance of IT software. Small and Medium-sized Enterprises (SMEs) are encouraged to participate, making it a fitting opportunity for IT companies with expertise in delivering comprehensive IT solutions. Businesses providing information technology requirements review services will also find this tender particularly relevant to their expertise. Successful participation could facilitate long-term partnerships with a central government body and enhance business portfolios with a high-profile contract.

## Notice

The College are required to retender for a replacement ITSM tool.

### Planning Information

The College are carrying out a Pre-Market Engagement exercise for the replacement of the current ITSM Solution.
If you would like to participate and are registered on the Home Office e-Sourcing Suite (Jaggaer) then please follow this link
https://homeoffice.app.jaggaer.com/go/7232566801961ADB26A7
If you are not registered as a supplier you can do so via the following link
https://homeoffice.app.jaggaer.com/

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/014024-2025 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Apr 2025 |
| Submission deadline | Not specified |
| Future notice date | 23 Apr 2025 |
| Award date | Not specified |
| Contract period | 1 Jun 2025 - 1 Jun 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | COLLEGE OF POLICING LIMITED |
| Locality | COVENTRY |
| Post town | Coventry |
| Postcode | CV8 3EN |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire |
| ITL 3 | TLG13 Warwickshire CC |
| Local authority | Rugby |
| Electoral ward | Dunsmore |
| Westminster constituency | Kenilworth and Southam |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48218000 - License management software package
- 72223000 - Information technology requirements review services
- 72267100 - Maintenance of information technology software

## Release History

- 9 Apr 2025 at 14:09 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/014024-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/014024-2025
  9th April 2025 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://homeoffice.app.jaggaer.com/
- https://homeoffice.app.jaggaer.com/go/7232566801961ADB26A7
- https://www.college.police.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ffd5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04ffd5.json.