---
title: "Contract for the Provision of Care and Support for Extra Care Services (Angel and Callendar Court)"
ocid: "ocds-h6vhtk-0500db"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0500db"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0500db.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0500db.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "GATESHEAD BOROUGH COUNCIL"
published: "2026-04-28"
---

# Contract for the Provision of Care and Support for Extra Care Services (Angel and Callendar Court)

Buyer: GATESHEAD BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-0500db

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0500db)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0500db.json)

## Summary

Gateshead Borough Council has initiated a public procurement contract for the Provision of Care and Support Services for Extra Care settings at Angel and Callendar Court. This contract seeks to address the increasing demand for elderly care in the borough, focusing on two key locations: Angel Court in Harlow Green and Callendar Court in Beacon Lough Estate. As of 28 April 2026, the contract has reached the award stage with Hales Group Limited being selected as the supplier. The procurement method is an open procedure under the light touch regime, with the contract period set to begin on 19 August 2026 and potentially extendable from the initial term of 48 months to a maximum of 36 months further, ending on 19 August 2030 or 2033 if extended.

This tender represents substantial opportunities for businesses specialising in health and social work services, particularly those focused on elderly care and support for dementia. It is exceptionally suited for SMEs, as demonstrated by six small-to-medium enterprises reaching the final stages of bidding. The contract, valued at approximately £8.3 million, presents avenues for those in the care sector to expand their operations within the Gateshead region and beyond. Public authorities demand innovative solutions to provide independent living support, thus opening pathways for care providers focused on enhancing quality care services and implementing new models of elderly support within home environments.

## Notice

Gateshead Council has reviewed and recommissioned the care and support contract for Angel and Callendar Court Extra Care settings. Angel Court is a 45 two bed scheme located in Harlow Green with the registered housing provider being the Council. Callendar Court is a 40 one bed and two bed scheme located in Beacon Lough Estate. As a borough, Gateshead have an increasing ageing population. In addition, the number of people living with dementia is also increasing. There is a need to ensure the new care and support contract is able to support this increasing need, with the ethos of supporting residents to remain independent, remain in their own home and reduce the reliance on residential care.

### Lot Information

Lot 1

Renewal: Initial contract term 48 months with the option to extend up to 36 months

### Planning Information

Gateshead Council are holding an online Market Engagement Event on team's which will take place on Monday 18th August 10:30 to 11:30am for the provision of care and support for extra care services.
Please search open reference OPEN20251389 on the OPEN Platform for access to the market engagement event documents.
Gateshead Council (the Council) is in the process of renewing its Contract for the Provision of care and support for Angel and Callendar Court Extra Care services.
As part of this process the Council is conducting an early Market Engagement Exercise to establish the level of interest in this opportunity, to gather information and improve our understanding of the market.
Suppliers are invited to consider the inquiries detailed within this Market Engagement Questionnaire and complete the questionnaire in Section Two.
Suppliers are also invited to attend an early Market Engagement Event on Monday 18th August 2025 where we will discuss the current feedback we are receiving around Extra Care and potential model options. This will be an opportunity for the market to provide feedback and help develop the future model.
Please note: this is a feedback and model development session. It will not give an overview of how the proposed Contract will operate and what interested Providers will need to do to participate in the procurement process. This will be discussed at a later Market Engagement event.
There will also be the opportunity for Providers to book onto individual sessions with the Council to provide any further feedback or questions not already discussed in the session.
The Council is looking to review and re-commission the care and support contract for Angel and Callendar Court Extra Care settings.
Angel Court is a 45 two bed scheme located in Harlow Green with the registered housing provider being the Council. Callendar Court is a 40 one bed and two bed scheme located in Beacon Lough Estate.
As a borough, Gateshead have an increasing ageing population. In addition, the number of people living with dementia is also increasing. There is a need to ensure the new care and support contract is able to support this increasing need, with the ethos of supporting residents to remain independent, remain in their own home and reduce the reliance on residential care.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/038783-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Apr 2026 |
| Submission deadline | 27 Feb 2026 |
| Future notice date | 27 Jun 2025 |
| Award date | 27 Apr 2026 |
| Contract period | 18 Aug 2026 - 19 Aug 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £8,750,163 |
| Lots value | £8,750,163 |
| Awards value | £8,339,935 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GATESHEAD BOROUGH COUNCIL |
| Locality | GATESHEAD |
| Post town | Newcastle upon Tyne |
| Postcode | NE8 1HH |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Gateshead |
| Electoral ward | Bridges |
| Westminster constituency | Gateshead Central and Whickham |
| Delivery location | TLC2 Northumberland, and Tyne and Wear |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HALES GROUP |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 28 Apr 2026 at 15:23 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/038783-2026
- 27 Jan 2026 at 09:33 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/006910-2026
- 4 Aug 2025 at 08:20 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/045482-2025
- 4 Aug 2025 at 08:13 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/045478-2025
- 1 Aug 2025 at 12:54 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/045244-2025
- 10 Apr 2025 at 16:03 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/014401-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/038783-2026
  28th April 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/006910-2026
  27th January 2026 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/045482-2025
  4th August 2025 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/045478-2025
  4th August 2025 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/045244-2025
  1st August 2025 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/014401-2025
  10th April 2025 - Pipeline notice on Find a Tender

## Notice URLs

- http://www.boomeranghealthcare.com
- http://www.halescare.co.uk
- http://www.johnjaspercare.co.uk
- http://www.kellypark.co.uk
- http://www.perfectcare.co.uk
- http://www.vestrahomecare.co.uk
- https://caresante.co.uk/valley-care-derbyshire/
- https://humansupportgroup.co.uk
- https://shwcareservices.co.uk
- https://www.gateshead.gov.uk/article/31230/Learning-and-Skills
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.open-uk.org/
- https://www.open-uk.org/pleasesearchreference:ContractfortheProvisionofCareandSupportforExtraCareServices(AngelandCallendarCourt)toaccesstheopportunity

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0500db. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0500db.json.