---
title: "Electronic Call Monitoring - Gloucestershire County Council"
ocid: "ocds-h6vhtk-0501a5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0501a5"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0501a5.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0501a5.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "GLOUCESTERSHIRE COUNTY COUNCIL"
published: "2025-04-11"
---

# Electronic Call Monitoring - Gloucestershire County Council

Buyer: GLOUCESTERSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-0501a5

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0501a5)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0501a5.json)

## Summary

Gloucestershire County Council, a regional authority based in Gloucester, has awarded a contract for Electronic Call Monitoring software services. This procurement, classified under IT services (consulting, software development, Internet and support) and valued at £1,500,000, encompasses the delivery and support of electronic call monitoring software over three years, with no options for extension. The contract was awarded to Access UK Ltd, following a limited procurement method via CCS Vertical Applications RM6259. The contract is active from 11 April 2025, covering delivery within the UKK13 region.

This tender presents substantial opportunities for businesses in the IT services industry, particularly those specialising in consulting, software development, and support for electronic monitoring systems. Companies aiming to expand in public sector digital infrastructure can benefit from engaging with Gloucestershire County Council, providing a robust platform for business growth through established government frameworks. Large-scale IT suppliers like Access UK Ltd are well-suited for this contract, aligning with the quality and social value criteria set by the council. The precise monitoring software requirements offer a lucrative market for similar firms aiming to secure future public sector contracts.

## Notice

Gloucestershire County Council is awarding a contract for Electronic Call Monitoring System to Access UK Ltd for a period of three years with the option to extend for 1 + 1 year. The contract value is PS1,500,000. This was procured via CCS Vertical Applications RM6259.

### Lot Information

Lot 1

Electronic Call Monitoring Software for Gloucestershire County Council

### Procurement Information

Procured via a framework, previous publication notice of FTS notice not required

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/014665-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Apr 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 10 Apr 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,500,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GLOUCESTERSHIRE COUNTY COUNCIL |
| Locality | GLOUCESTER |
| Post town | Gloucester |
| Postcode | GL1 2TG |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK73 Gloucestershire CC |
| Local authority | Gloucester |
| Electoral ward | Westgate |
| Westminster constituency | Gloucester |
| Delivery location | TLK13 Gloucestershire CC |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCESS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 11 Apr 2025 at 13:28 - AwardUpdate - Award Notice - https://www.find-tender.service.gov.uk/Notice/014665-2025
- 11 Apr 2025 at 13:26 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/014664-2025

## Notice URLs

- https://www.gloucestershire.gov.uk
- https://www.gloucestershire.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0501a5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0501a5.json.