---
title: "Care and People Planning Software for Reablement and Sensory Services"
ocid: "ocds-h6vhtk-05025f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05025f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05025f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05025f.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "ESSEX CARES LIMITED"
published: "2025-08-26"
---

# Care and People Planning Software for Reablement and Sensory Services

Buyer: ESSEX CARES LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-05025f

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## Summary

The public procurement process for the "Care and People Planning Software for Reablement and Sensory Services" is managed by Essex Cares Limited, a regional authority based in Chelmsford, UK. Classified under the industry category for "Office and computing machinery, equipment and supplies except furniture and software packages," this tender is in the contract update phase, having initially been awarded on 5th April 2025. The procurement involved developing bespoke services to enhance the existing CareLineLive software, with completion expected by 31st March 2028. The procurement method used was limited, through the Crown Commercial Services Framework without prior publication of a call for competition. The awarded supplier is MAS Networks Limited T/A Careline Live, providing an active contract valued at £445,300.

This tender presents significant business growth opportunities for suppliers specialising in bespoke software solutions, particularly those serving the healthcare and social care sectors. Companies with capabilities in developing cloud-based solutions suited for care management systems would be particularly well-suited to compete. By delivering tailored enhancements to existing software platforms, businesses can demonstrate their expertise, strengthening relationships with regional authorities like Essex Cares Limited. Furthermore, companies focused on scalable solutions with robust support and training infrastructures can benefit from such contracts, expanding their presence within the public sector.

## Notice

Provision of system for Essex Cares Limited Regulated and Sensory operations

### Lot Information

Lot 1

Bespoke development services addressing the following enhancements to the CareLineLive cloud software solution in use by the Buyer: Access Financials: Invoicing - 6 days Mileage - 4 days Mobile App Rota View - 45 days Roster: Actual Times - 39 days, and; Select Pay Integration - 24 days These bespoke developments will be in accordance with the specification for each agreed by the Buyer and the Supplier.

Options: This Call-Off Contract can be extended by the Buyer for One period of up to 12 months.

### Procurement Information

This procurement was concluded using the Crown Commercial Services (CCS) Framework Agreement (RM1557.14). CCS templates were used in order to created a long list of potential suppliers. The conformance scope of requirements enabled ECL to sift these suppliers to a manageable short list who were invited demonstrate their software.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/051266-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Aug 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 3 Apr 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £793,600 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ESSEX CARES LIMITED |
| Locality | CHELMSFORD |
| Post town | Chelmsford |
| Postcode | CM1 1QH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH36 Heart of Essex |
| Local authority | Chelmsford |
| Electoral ward | Moulsham and Central |
| Westminster constituency | Chelmsford |
| Delivery location | TLH3 Essex, TLJ2 Surrey, East and West Sussex |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | MAS GROUP; MAS NETWORKS LIMITED T/A CARELINE LIVE |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages

### Codes

- 30000000 - Office and computing machinery, equipment and supplies except furniture and software packages

## Release History

- 26 Aug 2025 at 12:39 - AwardUpdate - Award Notice - https://www.find-tender.service.gov.uk/Notice/051266-2025
- 14 Apr 2025 at 11:08 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/014914-2025

## Notice URLs

- http://www.carelinelive.com
- http://www.ecl.org
- https://www.find-court-tribunal.service.gov.uk/courts/royal-courts-of-justice

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05025f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05025f.json.