---
title: "Unit4 ERP Support and Maintenance (CPA/SPU/2563P)"
ocid: "ocds-h6vhtk-050267"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050267"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-050267.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-050267.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "POLICE AND CRIME COMMISSIONER FOR CHESHIRE"
published: "2025-06-06"
---

# Unit4 ERP Support and Maintenance (CPA/SPU/2563P)

Buyer: POLICE AND CRIME COMMISSIONER FOR CHESHIRE  
Current stage: Award  
OCID: ocds-h6vhtk-050267

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## Summary

The Police and Crime Commissioner for Cheshire has awarded a contract for the support and maintenance of the Unit4 ERP system. The procurement process was conducted through a direct award, justified due to technical compatibility and the unique capabilities provided by Unit4 Business Software Limited. The contract, active as of 9 May 2025, is intended to run until 9 May 2028, with options for two additional 24-month extensions. The procurement stage has reached completion, and the main procurement category is services. The headquarters of the buying organisation is located in Winsford, Cheshire, within the UKD63 region, while the supplier Unit4 Business Software Limited is based in Bristol.

This tender, centred around software support services, offers significant opportunities for businesses involved in IT services, particularly those specializing in enterprise resource planning (ERP) solutions. Companies that have expertise in software maintenance and support, especially those with capabilities in extending and enhancing existing integrated systems, would find this tender relevant to their services. The nature of this direct award highlights the importance of establishing a strong relationship with buyers and becoming a unique service provider to leverage similar business opportunities.

## Notice

This is a Contract Details Notice. Provision of Support and Maintenance for existing ERP system. The existing system was procured under GCloud 12 call-off agreement, ref CPA/SPU/1400P. This ERP system integrates with a number of other force systems and is not yet deemed end of life. So this contract is to provide support and maintenance for the existing system up to the alignment date with interdependent systems at which point the wider business systems will be reviewed. There are 2 x 24 month optional extensions - 10/05/28 - 09/05/30 and 10/05/30 - 09/05/32 UK5 and UK6 notices have been published.

### Procurement Information

This notice is presented on the basis of two exemptions permitting direct award without competition under the Procurement Act 2023. These are as follows:- Are required to be compatible with an existing asset. This must be intended as an extension to or partial replacement of existing goods or services where a change would result in goods or services that are different or incompatible with the existing goods and services. The difference or incompatibility must result in disproportionate technical difficulties in operation or maintenance. Given the level of integration, the enhancements undertaken and the extent to which this system is embedded along with the financial and technical cost (and time) of a project to replace. Where the provider is the sole supplier of the goods, services or works. There are clearly other suppliers of ERP systems out there, however only Unit4 themselves or Unit4 via a reseller can support their own software product. This means there is an absence of competition for technical grounds as only a specific supplier can supply (or a particular supplier holds the intellectual property or other exclusive rights) and there are no reasonable alternatives

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/030567-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Jun 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 14 Apr 2025 |
| Contract period | 10 May 2025 - 9 May 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £3,313,942 |
| Contracts value | £3,313,942 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POLICE AND CRIME COMMISSIONER FOR CHESHIRE |
| Locality | WINSFORD, CHESHIRE |
| Post town | Crewe |
| Postcode | CW7 2UA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD63 Cheshire West and Chester |
| Local authority | Cheshire West and Chester |
| Electoral ward | Winsford Over & Verdin |
| Westminster constituency | Mid Cheshire |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | UNIT4 BUSINESS SOFTWARE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 6 Jun 2025 at 11:42 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/030567-2025
- 14 Apr 2025 at 11:28 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/014927-2025
- 14 Apr 2025 at 11:15 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/014922-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/030567-2025
  6th June 2025 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/014927-2025
  14th April 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/014922-2025
  14th April 2025 - Transparency notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050267. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-050267.json.