---
title: "Waking Watch Service"
ocid: "ocds-h6vhtk-05027b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05027b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05027b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05027b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "GENTOO GROUP"
published: "2025-04-14"
---

# Waking Watch Service

Buyer: GENTOO GROUP  
Current stage: Award  
OCID: ocds-h6vhtk-05027b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05027b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05027b.json)

## Summary

The procurement process was initiated by Gentoo Group, a public undertaking based in Sunderland, United Kingdom, for the provision of a "Waking Watch Service". This procurement falls under the industry categories of security services, fire-brigade, and rescue services, specifically intended for domestic, mostly high-rise properties managed by Gentoo Group. The contract was awarded on 27th March 2025 and spans from 1st May 2025 to 30th April 2027, with an option for two 12-month extensions. The process followed a limited procurement method below the threshold, within a ranked framework without reopening competition. The total contract value is £200,000, and the procurement stage is currently at the award and contract status being active as of 14th April 2025.

This tender presents significant business opportunities for companies specialising in security and fire safety services. It is particularly lucrative for large-scale enterprises capable of handling extensive security operations and fire-rescue tasks. Businesses such as Secure FM Ltd, SSG Support Services Group LTD, and Fire & Evacuation Services Ltd, which possess robust experience in delivering high-risk property management services, would be well-suited to compete in this domain. The tender is geared toward those capable of providing comprehensive watch services that ensure safety and compliance across multiple high-rise buildings and other properties managed by Gentoo Group.

## Notice

Gentoo Group invites Potential Suppliers to provide a submission as per this Tender to establish a Contract for Waking Watch within Gentoo Group properties. The successful Supplier(s) will be expected to conduct the Services provided through this Contract to domestic properties, consisting of mostly high-rise properties and any other building owned and/or managed by Gentoo Group. The procurement pack comprises of the following documents: 1. ITT & SPECIFICATION - Waking Watch Service 2. Appendix 1 T&Cs - provision of SERVICES AND supply of GOODS FINAL 3. Appendix 3 - Commercial Schedule Waking Watch Services 4. Appendix 4 - Whistleblowing Policy 5. Appendix 6 - KPI's and Thresholds 6. Appendix 8 - Quality Questions Template 7. FSG 009.2 - Waking watch guidance for residential buildings v1.0 8. Safeguarding Commitment 9. Annex 7 - Data Sharing Agreement 10. Gentoo Core Information

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/014950-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Below threshold - limited competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Apr 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 27 Mar 2025 |
| Contract period | 1 May 2025 - 30 Apr 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £200,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GENTOO GROUP |
| Locality | SUNDERLAND |
| Post town | Sunderland |
| Postcode | SR3 3XR |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC44 Sunderland |
| Local authority | Sunderland |
| Electoral ward | Doxford |
| Westminster constituency | Houghton and Sunderland South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 3 |
| Supplier names | FIRE & EVACUATION SERVICES; SECURE FM; SSG SUPPORT SERVICES GROUP |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 75250000 - Fire-brigade and rescue services
- 79710000 - Security services

## Release History

- 14 Apr 2025 at 12:21 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/014950-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/014950-2025
  14th April 2025 - Contract details notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05027b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05027b.json.