---
title: "Non-Emergency Patient Transport Service (NEPTS)"
ocid: "ocds-h6vhtk-0502df"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0502df"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0502df.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0502df.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD"
published: "2025-05-13"
---

# Non-Emergency Patient Transport Service (NEPTS)

Buyer: NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-0502df

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0502df)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0502df.json)

## Summary

The NHS North East and North Cumbria Integrated Care Board has awarded a contract for the provision of Non-Emergency Patient Transport Services (NEPTS) under the Health Care Services Provider Selection Regime (PSR) Direct Award Process. The contract with a total value of £2,999,000 spans a duration from 1st April 2025 to 31st March 2026. The procurement falls under the health and social work services category and covers the region of North East and North Cumbria (UKC). This tender follows a limited procurement method without prior publication and the formal award process has now been concluded as of 13th May 2025. The contract award is confirmed following the required standstill period that ended on 29th April 2025.

This procurement presents significant opportunities for businesses involved in health services, particularly those capable of delivering innovative, high-quality solutions that improve access, reduce health disparities, and offer sustainable service delivery. Businesses with experience in providing health transport services or those equipped to handle extensive logistical operations stand to gain. By engaging with the NHS North East and North Cumbria Integrated Care Board, businesses can expand their network and enhance service delivery capabilities. Given the emphasis on social value, quality, innovation, and collaboration outlined in the award criteria, businesses that can align their offerings with these priorities will find promising grounds for growth and competitive advantage.

## Notice

THIS IS AN INTENTION TO AWARD NOTICE for a PSR Direct Award Process for Non-Emergency Patient Transport Service (NEPTS) This contract will be for 12-months from 1st April 2025 to 31st March 2026. This is a Provider Selection Regime (PSR) Direct Award Process C intention to award notice, this notice serves as an intention to award under the PSR.

### Lot Information

Lot 1

INTENTION TO AWARD NOTICE. North East and North Cumbria ICB (NENC ICB) are intending to award a contract to an existing provider following the PSR Direct Award Process C. New contract value for this year via DAP-C contract award: PS2,999,000.00 for a period of 12 months from 01 April 2025 to 31st March 2026. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of The Procurement Act 2023 Regulations do not apply to this award. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR. Written representations should be sent to: nencicb.procurement@nhs.net Key Award Criteria - Quality and innovation - 22.5%, Value 22.5%, Integration, collaboration and service sustainability - 22.5%, improving access, reducing health inequalities and facilitating choice - 22.5% and Social Value - 10%.

### Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. The publication of this notice marks the start of the Standstill Period. Representations by providers must be made to the relevant authority by 25 April 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/020779-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 May 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 31 Mar 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £2,999,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD |
| Locality | SUNDERLAND |
| Post town | Sunderland |
| Postcode | SR5 3XB |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC44 Sunderland |
| Local authority | Sunderland |
| Electoral ward | Castle |
| Westminster constituency | Washington and Gateshead South |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NORTH WEST AMBULANCE SERVICE NHS TRUST |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 13 May 2025 at 10:30 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/020779-2025
- 16 Apr 2025 at 16:03 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/015692-2025
- 14 Apr 2025 at 16:06 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/015095-2025

## Notice URLs

- http://northeastnorthcumbria.nhs.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0502df. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0502df.json.