---
title: "National Solution for Scotland Newborn Hearing Screening Programme Patient Management Support System"
ocid: "ocds-h6vhtk-050350"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050350"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-050350.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-050350.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (NSS)"
published: "2025-04-15"
---

# National Solution for Scotland Newborn Hearing Screening Programme Patient Management Support System

Buyer: THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (NSS)  
Current stage: Planning  
OCID: ocds-h6vhtk-050350

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## Summary

The Common Services Agency, commonly known as NHS National Services Scotland (NSS), is planning a procurement process for a National Solution for Scotland Newborn Hearing Screening Programme Patient Management Support System. This procurement process falls under the IT services industry category, specifically focusing on consulting, software development, Internet, and support. The procurement is currently in the planning stage, with crucial deadlines including returning the completed PIN by 12:00 on Friday, 16 May 2025. The procurement process is explored to ensure consistent application across all NHSScotland health boards and is located in Scotland (UKM region). The procurement method involves tendering, aiming to implement recommendations from the Scottish National audiology review.

This tender presents a valuable opportunity for businesses specialising in IT services, particularly those experienced in patient management systems and healthcare support solutions. Companies with expertise in developing resilient and integrated IT systems that can support newborn hearing screening programmes, including both otoacoustic emissions and automated auditory brainstem response models, will find this contract advantageous. The project aims to provide real-time data, efficient reporting, and robust system resilience to enhance patient safety and communication throughout the screening pathway. Businesses capable of delivering 24/7 operational support with strong disaster recovery mechanisms are well-suited to compete for this lucrative opportunity to foster business growth and establish a partnership with NHSScotland.

## Notice

NHSScotland is exploring options for a single national patient management IT support solution for the newborn hearing screening programme that will ensure consistent application across all of NHSScotland. This will replace the existing systems across Health Boards and action the recommendation set out in the Scottish National audiology review 'To recommend a strategic direction for an IT solution to support newborn hearing screening across all Health Boards".

### Lot Information

Lot 1

NHSScotland is exploring options for a single national patient management IT support solution for the newborn hearing screening programme that will ensure consistent application across all of NHSScotland. This will replace the existing systems across Health Boards and action the recommendation set out in the Scottish National audiology review 'To recommend a strategic direction for an IT solution to support newborn hearing screening across all Health Boards". The aims of the programme are: - To identify permanent moderate, severe, and profound hearing impairment in newborn babies (more than 40dB of loss in the better ear). The Newborn Hearing screening programme offers all parents/carers/legal guardians in Scotland the opportunity to have their baby's hearing screened shortly after birth. Early identification gives babies a better 'life chance' of developing speech and language skills and of making the most of social and emotional interaction from an early age. - To support the screening programme with IT processes, which will maximise patient safety and ensure effective communication at all parts of the screening pathway. There are currently two screening models used to perform the newborn hearing screening assessment in Scotland, the otoacoustic emissions (OAE) model and the automated auditory brainstem response (AABR) model. These use different techniques to evaluate the hearing pathway of the infant. The system will be required to support both screening model. The screening pathways can be found as appendices. The national solution will need to: - Integrate and be interoperable with NHS Scotland existing systems as specified. - Provide efficient local and national reporting. - Provide real time data (e.g. providing alerts to flag identification of outstanding screens, provide up to date reporting) - Be available 24 hours a day, 7 days a week and must have an extremely high degree of resilience in order to minimise any periods of scheduled or unscheduled downtime. Vendors of future solutions should note that this resilience should include but not be limited to Failover and Disaster Recovery of the system with limited technical intervention.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/015281-2025 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Apr 2025 |
| Submission deadline | Not specified |
| Future notice date | 3 Nov 2025 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (NSS) |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH12 9EB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Drum Brae/Gyle |
| Westminster constituency | Edinburgh South West |
| Delivery location | TLM Scotland |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 15 Apr 2025 at 13:49 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/015281-2025

## Notice URLs

- http://www.nss.nhs.scot/browse/procurement-and-logistics
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000796477
- https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=796477
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11883

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050350. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-050350.json.
