---
title: "Patient Catering Management and Electronic Meal Ordering System"
ocid: "ocds-h6vhtk-050383"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050383"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-050383.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-050383.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE NEWCASTLE UPON TYNE HOSPITALS NHS FOUNDATION TRUST"
published: "2025-08-18"
---

# Patient Catering Management and Electronic Meal Ordering System

Buyer: THE NEWCASTLE UPON TYNE HOSPITALS NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-050383

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050383)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-050383.json)

## Summary

The Newcastle Upon Tyne Hospitals NHS Foundation Trust has concluded the procurement process for the implementation of a Patient Catering Management and Electronic Meal Ordering System. This falls under the services category, specifically focusing on canteen and catering services as per industry classification standards. The location for this project is Newcastle Upon Tyne, UKC22 region, United Kingdom. The procurement stage is complete, with a contract awarded and active as of 19th August 2025, running until at least 18th August 2030, with potential renewals extending up to 2032. The procurement method employed was an open procedure, with the tender initially published seeking submissions until 12th May 2025.

This contract represents an opportunity for businesses in sectors such as catering and IT solutions, focusing on healthcare. Companies specialising in electronic service delivery, particularly SMEs, stand to compete effectively, as demonstrated by the award to Synbiotix Solutions Limited, a Hemel Hempstead-based SME. The contract, valued at £386,772.79 gross, involves high-quality service provision weighted 80% for quality, encouraging innovation and efficiency to enhance patient services. The open procedure invites businesses with expertise in catering and related IT services to capitalize on similar opportunities to expand their footprint in the healthcare sector.

## Notice

Implementation of a Patient Catering Management and Electronic Meal Ordering System

### Lot Information

Lot 1

Options: 2 x 12 months

Renewal: 2 x 12 months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/049348-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Aug 2025 |
| Submission deadline | 12 May 2025 |
| Future notice date | Not specified |
| Award date | 4 Aug 2025 |
| Contract period | 18 Aug 2025 - 18 Aug 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £260,000 |
| Lots value | £260,000 |
| Awards value | £322,310 |
| Contracts value | £322,310 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active, Pending |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE NEWCASTLE UPON TYNE HOSPITALS NHS FOUNDATION TRUST |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE7 7DN |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Dene & South Gosforth |
| Westminster constituency | Newcastle upon Tyne North |
| Delivery location | TLC2 Northumberland, and Tyne and Wear |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SYNBIOTIX SOLUTIONS |

## CPV Codes

### Divisions

- 55 - Hotel, restaurant and retail trade services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 55500000 - Canteen and catering services
- 55520000 - Catering services
- 55523000 - Catering services for other enterprises or other institutions
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 18 Aug 2025 at 08:19 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/049348-2025
- 5 Aug 2025 at 13:53 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/046195-2025
- 15 Apr 2025 at 15:36 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/015357-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/049348-2025
  18th August 2025 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/046195-2025
  5th August 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/015357-2025
  15th April 2025 - Tender notice on Find a Tender

## Notice URLs

- https://atamis-1928.my.site.com/ProSpend__CustomCommunitiesLogin
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.newcastle-hospitals.nhs.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050383. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-050383.json.