---
title: "Records Information Management, Digital Solutions and Associated Services 2"
ocid: "ocds-h6vhtk-0503c8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0503c8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0503c8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0503c8.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CROWN COMMERCIAL SERVICE"
published: "2026-03-27"
---

# Records Information Management, Digital Solutions and Associated Services 2

Buyer: CROWN COMMERCIAL SERVICE  
Current stage: Award  
OCID: ocds-h6vhtk-0503c8

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## Summary

The Crown Commercial Service, acting as the buyer, has awarded contracts under the framework "Records Information Management, Digital Solutions and Associated Services 2." This agreement, registered under the procurement method 'open procedure,' covers a broad spectrum of services within the digital solutions and records management sector. Contracts were signed on 5 March 2026, following the tender process resulting in multiple awards categorised into four lots. This framework agreement is set to last until 4 March 2030. The procurement relates to services across the United Kingdom, focusing on software packages, storage and warehousing services, and digital solutions, among others.

This procurement presents significant growth opportunities for businesses specialising in records management, digital solutions, and associated services. Suppliers such as STORETEC SERVICES LIMITED, Restore Plc, and other SMEs and large enterprises have been awarded sizeable contracts, indicating opportunities for collaboration between large corporations and smaller enterprises. Businesses with expertise in software development, cloud hosting, digital workflow solutions, and records management services are well-positioned to compete and benefit from participation in this framework, potentially gaining access to substantial contracts and expanding their market reach within the public sector.

## Notice

This framework is for the provision of records information management, and digital solutions, covering a wide range of services, including: * storage * scanning (on demand and bulk) * shredding, destruction and disposal * digital workflow solutions * hybrid mail, inbound and outbound mail and data entry services * cloud based hosting (SaaS)solution * 3rd party interim technical resources * specialist records management services supporting Public Records Act (cataloging, listing, appraisal and selection, sensitivity review and record preparation services) * NHS Preparation of Patient Record Preparation services The original Procurement identifier (OCID) of ocds-h6vhtk-0503c8 was published within the UK4 Tender notice on 22 August 2025 and this was replaced on 8 October 2025 with the following Procurement identifier (OCID) ocds-h6vhtk-05aa81

### Lot Information

Records Information Management Services

Records Information Management Services 1. Off Site RIM Services 2. Off Site Inactive Records 3. On/Off Site Secure Shredding, Destruction & Disposal 4. On/Off/Combination RIM Services 5. On/Off Site Scanning Services A framework contract will be awarded to a maximum of 6 bidders for Lot 1.

Combined Digital Workflow, Cloud Based Hosting and Records Information Management Services

Combined Digital Workflow, Cloud Based Hosting and Records Information Management Services 1. Digital Workflow 2. Cloud Based Hosting 3. Scanning 4. Interim Technical Resources 5. Off Site RIM Services 6. Off Site Storage of Inactive Records 7. Secure Shredding, Destruction & Disposal 8. Off/On Site Combined RIM Services A framework contract will be awarded to a maximum of 6 bidders for Lot 2.

Full Management of National Health Service (NHS) Patient Records (Off Site)

Full Management of National Health Service (NHS) Patient Records (Off Site) 1. Clinic Prep & Mgmt of NHS Patient Records 2. Digitisation of Patient records 3. Off Site Storage 4. 3rd Party Interim Resources Scanning Services 5. On Site managed Service 6. Shredding, Destruction & Disposal (On/Off Site) A framework contract will be awarded to a maximum of 6 bidders for Lot 3

Specialist Records Management Services

Specialist Records Management Services 1. Listing 2. Cataloguing 3. Appraisal & Selection 4. Sensitivity Review 5. Records Preparation A framework contract will be awarded to a maximum of 4 bidders for Lot 4.

### Planning Information

Customer and Supplier Engagement sessions were held on 11-12 February 2025 to further develop and finalise the lot structure and requirements for the new agreement. The slides presented at these sessions are available at: https://www.crowncommercial.gov.uk/agreements/RM6346
Additional future engagement may be scheduled. Details of any such opportunities will be shared at: https://www.crowncommercial.gov.uk/agreements/RM6380

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/028319-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large, SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Mar 2026 |
| Submission deadline | 29 Sep 2025 |
| Future notice date | 20 Aug 2025 |
| Award date | 13 Feb 2026 |
| Contract period | 5 Mar 2026 - 4 Mar 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £500,000,000 |
| Lots value | £500,000,000 |
| Awards value | £400,000,000 |
| Contracts value | £400,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CROWN COMMERCIAL SERVICE |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 9PP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | City Centre North |
| Westminster constituency | Liverpool Riverside |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 11 |
| Supplier names | COMPASS MINERALS STORAGE & ARCHIVES LIMITED, TRADING AS DEEPSTORE; CROWN RECORDS MANAGEMENT; DAJON DATA MANAGEMENT; HARLOW PRINTING; IRON MOUNTAIN; KELLY'S STORAGE; ON-SITE SCANNING; RESTORE; STORETEC SERVICES; XBP EUROPE; XEROX |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 63 - Supporting and auxiliary transport services; travel agencies services
- 64 - Postal and telecommunications services
- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 92 - Recreational, cultural and sporting services

### Codes

- 48000000 - Software package and information systems
- 48311000 - Document management software package
- 48311100 - Document management system
- 48613000 - Electronic data management (EDM)
- 48800000 - Information systems and servers
- 63120000 - Storage and warehousing services
- 63121000 - Storage and retrieval services
- 63121100 - Storage services
- 64216200 - Electronic information services
- 72212780 - System, storage and content management software development services
- 72220000 - Systems and technical consultancy services
- 72222100 - Information systems or technology strategic review services
- 72222200 - Information systems or technology planning services
- 72222300 - Information technology services
- 72223000 - Information technology requirements review services
- 72312000 - Data entry services
- 72312100 - Data preparation services
- 72312200 - Optical character recognition services
- 72313000 - Data capture services
- 72512000 - Document management services
- 79131000 - Documentation services
- 79212000 - Auditing services
- 79212200 - Internal audit services
- 79311000 - Survey services
- 79311200 - Survey conduction services
- 79410000 - Business and management consultancy services
- 79995100 - Archiving services
- 79995200 - Cataloguing services
- 79996100 - Records management
- 79999100 - Scanning services
- 92512000 - Archive services
- 92512100 - Archive destruction services

## Release History

- 27 Mar 2026 at 10:01 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/028319-2026
- 23 Feb 2026 at 13:06 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/016061-2026
- 22 Aug 2025 at 09:43 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/050772-2025
- 8 Aug 2025 at 08:50 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/047141-2025
- 8 Jul 2025 at 09:00 - PlanningUpdate - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/038099-2025
- 30 Jun 2025 at 09:44 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/036003-2025
- 16 Apr 2025 at 10:07 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/015464-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/028319-2026
  27th March 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/016061-2026
  23rd February 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/050772-2025
  22nd August 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/047141-2025
  8th August 2025 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/038099-2025
  8th July 2025 - Pipeline notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/036003-2025
  30th June 2025 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/015464-2025
  16th April 2025 - Pipeline notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-4519
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-14053
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-14059
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-14055
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-14058
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-14054
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-14056
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-14052
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-14057

## Notice URLs

- http://www.Capita.com
- http://www.cleardatagroup.co.uk
- http://www.deepstore.com
- http://www.ironmountain.co.uk
- http://www.kellysrm.co.uk/
- http://www.on-sitescanning.co.uk
- http://www.restore.co.uk
- http://www.ricoh.co.uk
- http://www.xerox.co.uk
- https://crowncommercialservice.bravosolution.co.uk
- https://harlowsolutions.co.uk/
- https://uk.paragon.world/
- https://www.crowncommercial.gov.uk/agreements/RM6346
- https://www.crowncommercial.gov.uk/agreements/RM6380
- https://www.crownrms.com/uk/
- https://www.dajon.co.uk
- https://www.gov.uk/ccs
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.oasisgroup.com/
- https://www.pearl-scan.co.uk/
- https://www.storetec.net/
- https://xbpeurope.com/en-ce/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0503c8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0503c8.json.