---
title: "Healthwatch and Independent Advocacy Services in North East Lincolnshire"
ocid: "ocds-h6vhtk-0503e8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0503e8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0503e8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0503e8.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORTH EAST LINCOLNSHIRE COUNCIL"
published: "2025-10-02"
---

# Healthwatch and Independent Advocacy Services in North East Lincolnshire

Buyer: NORTH EAST LINCOLNSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-0503e8

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0503e8)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0503e8.json)

## Summary

North East Lincolnshire Council has completed the procurement process for Healthwatch and Independent Advocacy Services, covering locations in North East Lincolnshire. The contracting process was divided into two lots: Lot 1 for a Local Healthwatch Service, and Lot 2 for an Independent Complaints Advocacy Service, both required by statutory duty. This open procedure aligns with legal requirements under the UK Public Contracts Regulations. The contracts have been signed with commencement dates starting on 1st October 2025, extending to the end of 2028, with the potential for further extensions. The overall procurement was managed through an open procedure, ensuring a transparent and competitive process.

These contracts represent significant opportunities for SMEs and voluntary, community, and social enterprises looking to engage in the health and social work services sector. The inclusion of statutory service elements such as local health advocacy and independent complaints handling underscores the relevance of stakeholders skilled in community engagement and service delivery. Businesses with experience in these areas are well-poised to contribute effectively to this initiative, enhancing service provision and responding to community health needs in the locality.

## Notice

North East Lincolnshire Council is undertaking a procurement for Healthwatch and Independent Advocacy Services in North East Lincolnshire. This procurement has been lotted as follows: Lot 1: Provision of a Local Healthwatch Service . Local authorities have a statutory duty to commission a local Healthwatch organisation. Healthwatch is an independent, local health and social care watchdog, that provides signposting and ensures the voice of the community is heard regarding health and social care services. Lot 2 - Provision of a Independent Complaints Advocacy Service. Local authorities have a statutory duty to commission an Independent Health Complaints Advocacy service which provides residents with information about the NHS complaints process and supports those who wish to make a complaint about an NHS health service.

### Lot Information

Lot 1 - Provision of a Local Healthwatch Service

Lot 1 - Provision of a Local Healthwatch Service in North East Lincolnshire

Renewal: 2 x 12 month extensions

Lot 2 - Provision of an Independent Complaints Advocacy Service

Lot 2 - Provision of an Independent Complaints Advocacy Service. Local authorities have a statutory duty to commission an Independent Health Complaints Advocacy service which provides residents with information about the NHS complaints process and supports those who wish to make a complaint about an NHS health service.

Renewal: 2 x 12 month extensions

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/061862-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Oct 2025 |
| Submission deadline | 16 May 2025 |
| Future notice date | Not specified |
| Award date | 24 Jul 2025 |
| Contract period | 1 Oct 2025 - 30 Sep 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £925,000 |
| Lots value | £925,000 |
| Awards value | £600,000 |
| Contracts value | £595,883 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH EAST LINCOLNSHIRE COUNCIL |
| Locality | GRIMSBY, NORTH EAST LINCOLNSHIRE |
| Post town | Doncaster |
| Postcode | DN31 1HU |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire |
| ITL 3 | TLE13 North and North East Lincolnshire |
| Local authority | North East Lincolnshire |
| Electoral ward | West Marsh |
| Westminster constituency | Great Grimsby and Cleethorpes |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | HULL COMMUNITY AND VOLUNTARY SERVICES; VOICEABILITY |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services
- 85140000 - Miscellaneous health services
- 85300000 - Social work and related services
- 85312310 - Guidance services

## Release History

- 2 Oct 2025 at 14:51 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/061862-2025
- 24 Jul 2025 at 09:26 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/042622-2025
- 16 Apr 2025 at 11:13 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/015513-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/061862-2025
  2nd October 2025 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/042622-2025
  24th July 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/015513-2025
  16th April 2025 - Tender notice on Find a Tender
- https://uk.eu-supply.com/login.asp?B=YORTENDER
  All associated tender documents are accessible via YORtender - https://uk.eu-supply.com/login.asp?B=YORTENDER Click on the link, then click on current tender opportunities and search for the opportunity using the reference number

## Notice URLs

- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=91199&B=
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.nelincs.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0503e8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0503e8.json.