---
title: "Carers Hub for the Borough of Hammersmith & Fulham"
ocid: "ocds-h6vhtk-0503f2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0503f2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0503f2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0503f2.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LONDON BOROUGH OF HAMMERSMITH AND FUHAM (LBHF)"
published: "2026-02-24"
---

# Carers Hub for the Borough of Hammersmith & Fulham

Buyer: LONDON BOROUGH OF HAMMERSMITH AND FUHAM (LBHF)  
Current stage: Award  
OCID: ocds-h6vhtk-0503f2

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## Summary

The London Borough of Hammersmith and Fulham (LBHF) is commissioning a Carers Hub to fulfil its statutory duties under the Care Act 2014, offering services such as carers' assessments, reviews, support planning, and social opportunities. This procurement process falls under the industry category of health and social work services with a focus on enhancing carers' well-being. The tender proceeded via an open procurement method and has reached the award stage, with the contract awarded to Carers Network Westminster. The services will be rendered within the Borough of Hammersmith & Fulham, starting on 1st April 2026, with the option for renewal until 2031. The procurement was initiated on 17th November 2025 with essential deadlines such as the standstill period ending on 6th March 2026.

This tender presents strategic business opportunities for organisations specialising in health and social care, particularly those experienced in delivering community-based services that improve carers' quality of life. The procurement process underlines the suitability for organisations classified as Voluntary, Community and Social Enterprises (VCSEs) or those focusing on partnerships with local charities. Emphasising quality over price with a 60% weightage, businesses with a strong track record in person-centred care models are well-suited to this contract. Organisations that provide comprehensive guidance and support in the care sector, aiming to forge meaningful local partnerships, are encouraged to explore this opportunity to expand their market presence and enhance their service offering.

## Notice

The London Borough of Hammersmith and Fulham is seeking to commission a Carers Hub to fulfil its statutory duties under the Care Act 2014. This includes responsibilities related to the provision of information and advice, emergency planning cards, training, support planning, social opportunities and the facilitation of Carers Assessments and reviews for adult unpaid carers aged 18 and over including those transitioning into adulthood. The Council is seeking the provision of a one-stop shop 'Hub' model to enable Carers to access services that support their physical, mental and emotional wellbeing to enable them to continue in their caring role and to improve their quality of life. The Council expects the successful Provider to develop, maintain and deliver a range of person-centred and coordinated services for carers in Hammersmith & Fulham and will be responsible for ensuring safe, high quality, non-discriminatory Carer services appropriate to the diverse needs of the borough.

### Lot Information

Lot 1

Renewal: Option to extend for a further two one year extensions after initial period

### Planning Information

Carers Hub Contract
The London Borough of Hammersmith and Fulham are seeking suitable providers to deliver services to unpaid carers in the borough.
The Carers Hub contract supports us to meet our Care Act (2014) duties to carers. Services that the Carers Hub currently provides under this contract are:  
• Carers assessments, reviews, support plans andpersonal budgets
• Social events and peer networking/support  
• Information, advice and training on a range of topics.  
• Signposting to other services where appropriate 
• Forging partnerships with local charities and businesses to enhance the offer to carers.   
Referrals for an assessment can be made to our Carers Hub from the Council, other professionals or as a self-referral. Council social workers are also able to conduct carers assessments as part of their work with the cared-for, but our Carers Hub provider does around 80% of the total annual carers assessments.
We are holding a market engagement event 1pm-2pm Thursday 1st May online using Microsoft Teams. We hope you will be able to join us but we will send the slides and a survey to any interested providers who are not able to attend.
Interested parties need to register on our tender portal https://www.capitalesourcing.com and send us your details via the messaging service

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/016441-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Feb 2026 |
| Submission deadline | 17 Dec 2025 |
| Future notice date | 16 Jun 2025 |
| Award date | 16 Feb 2026 |
| Contract period | 31 Mar 2026 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £768,000 |
| Lots value | £1,200,000 |
| Awards value | £1,767,660 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF HAMMERSMITH AND FUHAM (LBHF) |
| Additional buyers | LONDON BOROUGH OF HAMMERSMITH AND FUHAM |
| Locality | LONDON |
| Post town | West London |
| Postcode | W6 9JU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI33 Kensington & Chelsea and Hammersmith & Fulham |
| Local authority | Hammersmith and Fulham |
| Electoral ward | Hammersmith Broadway |
| Westminster constituency | Hammersmith and Chiswick |
| Delivery location | TLI33 Kensington & Chelsea and Hammersmith & Fulham |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CARERS NETWORK WESTMINSTER |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services
- 85312310 - Guidance services

## Release History

- 24 Feb 2026 at 12:21 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/016441-2026
- 17 Nov 2025 at 17:18 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/074558-2025
- 16 Apr 2025 at 11:22 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/015527-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/016441-2026
  24th February 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/074558-2025
  17th November 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/015527-2025
  16th April 2025 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://www.capitalesourcing.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0503f2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0503f2.json.