---
title: "Southend Day Surgery Unit Managed Services Operator"
ocid: "ocds-h6vhtk-05041d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05041d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05041d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05041d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "MID AND SOUTH ESSEX NHS FOUNDATION TRUST"
published: "2025-09-15"
---

# Southend Day Surgery Unit Managed Services Operator

Buyer: MID AND SOUTH ESSEX NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-05041d

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## Summary

The Mid and South Essex NHS Foundation Trust has successfully completed the procurement process for a managed services operator for the Southend Day Surgery Unit. This project, under the main industry category of medical services, was conducted using a competitive flexible procedure. The awarded contract, dated 15th September 2025, is a significant initiative aimed at enhancing elective surgical capabilities to meet growing demand and reduce waiting times. Located in Basildon, United Kingdom, this project comprises a 1,900m² facility, including modern theatres and recovery areas. The procurement process commenced in April 2025, with the contract set to begin operations on 1st July 2027 and potentially extending up to 2047. Key current stages from this procurement included planning, tender, and award phases, with the award notice indicating substantial financial obligations and potential for renewal.

This tender represents substantial business growth opportunities, particularly for large organisations skilled in managing high-quality medical facilities and offering cutting-edge technologies. Businesses able to meet complex clinical, operational, and technological demands while ensuring adherence to NHS standards would be well-suited for such opportunities. Additional scopes such as equipment provision, maintenance, and potential leasing agreements offer further avenues for diversification and enhancement of operational efficiencies. Moreover, continuous innovation and service development within the constraints of NHS financial governance present promising prospects for businesses committed to healthcare advancements and patient care excellence. Organisations with a strong history in medical and surgical environments, technology integration, and healthcare innovation will find this a highly advantageous proposition.

## Notice

Mid and South Essex Foundation Trust ("the Authority") invited suitably experienced managed services operators to submit Tenders for the provision of managing and operating the Southend 23 hour Day Surgery Unit. The Authority is carrying out this tender process under the competitive flexible procedure, and anticipated incorporation of limited negotiation with bidders on areas such as the contract terms, the commercial offer template and KPIs. The Authority is developing a dedicated Day Surgery Unit and 23 hour Ward to re-provide and replace elective surgical capacity and address growing demand and waiting list pressures. The facility will be a ring-fenced, standalone elective care centre connected to the main hospital to ensure access to inpatient services and diagnostics when required. This model will ensure the delivery of a high-quality, sustainable, and efficient elective surgical service for Mid and South Essex, aligning with national elective recovery priorities. The Authority is seeking to commission a fully managed service offer, providing the operational management and everything from the equipment to the required minimum specification, equipment installation, maintenance and consumables for NHS clinical teams and potential to contract with the independent and private sector organisations to use. The primary objectives of the unit is to: * Provide a modern fit for purpose environment for day surgery theatres which supports the Authority's strategy for being at the leading edge of surgery (through cutting edge equipment and responsiveness) that allows the maximum benefit for the Mid and South Essex population. * Implement high-volume, low-complexity surgical pathways in line with Getting It Right First Time (GIRFT) principles. * Support recruitment and retention by providing a dedicated and purpose-built environment. The new 1900m2 facility will form a fully functional, well maintained and operational suite and will comprise: * 2 Theatres (laminar flow enabled) for a range of elective procedures. * 1 Enhanced Treatment/Procedure Room for outpatient-based interventions. * Pre- and post-operative recovery areas, including 8 patient pods and 2 ensuite side rooms. * General spaces: Waiting, administration, admission and discharge areas, and staff welfare facilities. The expectation is that the below specialities (in the form of elective day-case and 23-hour stay surgeries) will use the facilities, but this is expected to evolve over the life of the contract: * ENT * General Surgery * Pain Management * Oral Surgery * Gynaecology * Burns and Plastics * Orthopaedics (excluding complex procedures requiring a clean facility) * Urology. This equates to circa 4,500 procedures per annum. In addition to providing the aforementioned services, the managed services operator will be required to enter into a separate lease arrangement for the building with a specialist developer. To enable the funding and delivery of the building, the Authority has appointed a specialist developer to deliver the whole building and the fitout of the ground floor Day Surgery Unit. The funding of the project will require an established leasing structure to be implemented. This will therefore require the managed services operator to enter into lease agreements with the developer. Lot Information: The Authority determined that splitting the contract into lots is not appropriate for this procurement. This decision is based on the following considerations: * Operational Integration: The services required for the bidder encompass a comprehensive and integrated approach to managing and operating the facility. Splitting the contract into lots would disrupt the seamless delivery of services, including clinical governance, equipment management, staffing, and patient safety protocols. * Efficiency and Coordination: The nature of the services demands high levels of coordination and efficiency across various operational areas. Dividing the contract into separate lots would lead to fragmented management, potentially compromising the quality and responsiveness of service delivery. * Specialised Expertise: The bidder is expected to provide specialised expertise in managing a high-quality surgical facility. This includes adherence to NHS standards, regulatory compliance, and continuous improvement initiatives. A single contract ensures that the bidder can leverage its full range of skills and resources without the complications of managing multiple contractors. * Financial and Contractual Obligations: The financial structure of the contract, including lease payments and revenue generation, requires a unified approach to ensure transparency and compliance with NHS financial governance standards. Splitting the contract could lead to inconsistencies and challenges in financial management. * Innovation and Service Development: The bidder is tasked with implementing continuous innovation and service development, including digital health technologies, personalised patient care, and sustainability initiatives. A single contract allows for a cohesive strategy and streamlined implementation of these advancements. * Governance and Performance Monitoring: Effective governance and performance monitoring are critical to the success of the bidder. A single contract facilitates clear accountability and consistent reporting, ensuring that all aspects of service delivery are aligned with the Authority's strategic objectives.

### Lot Information

Lot 1

Options: Service Development and Innovation: The managed services operator should acknowledge the expectation of the Authority that the managed services operator shall make reasonable efforts to maintain a level of service that aligns with new service developments, including advancements in clinical processes and technology. The managed services operator shall proactively review and consider relevant industry developments, innovations, and best practices to ensure that the services provided remain efficient, effective, and aligned with evolving clinical and operational needs. Any service enhancements or technology upgrades shall be sought to be undertaken within the financial limits of the pre-agreed financial envelope, ensuring value for money and sustainability of the service. Where any proposed developments require investment beyond the agreed financial envelope, the managed services operator shall engage with the Authority to review potential funding options, impact assessments, and feasibility considerations. The managed services operator and the Authority shall engage in regular service review meetings to assess ongoing service alignment with industry advancements and identify opportunities for continuous improvement within the contractual framework. The Authority may therefore wish to introduce additional requirements ("Contract modification(s)". Such contract modifications will be contemplated where additional requirements are similar and or complementary to the services already included in the specification, at any given time. To this end, providers should be aware that after the award of contract, there is a possibility that the successful Bidder may be offered a variation to the contract to accommodate for the additional/changed requirements in accordance with Sections 74 to 77 and Schedule 8 of the Procurement Act 2023.

Renewal: The contract will have an initial term of 15 years, with an option to extend for an additional 5 years, resulting in a maximum contract duration of 20 years. Please note that the values of PS85,400,000 (excluding VAT) and PS102,480,000 (including VAT) pertain to the full 20-year period (15 years plus the 5-year extension option). The maximum contract value for the initial 15-year term is PS64,050,000 (excluding VAT) and PS76,860,000 (including VAT). The above figures are indicative and exclusive of annual population growth, inflation, efficiency and convergence. Furthermore, the figures are based on approximately 4,500 procedures per year.

### Planning Information

The Authority invites interested providers to attend a virtual market engagement event for the Southend Day Surgery Unit Managed Services Operator contract opportunity, which will be broadcast via Microsoft (MS) Teams on Friday 2nd May 2025. 
All organisations wishing to attend the event must complete a booking form via the eProcurement portal no later than 12pm on Monday 28th April 2025. The link to enable you to access the Live Event will be provided via the eProcurement Portal Message System, 48 hours prior to the event. A Microsoft Live Event - Instructions on how to Access' document can be found in the Buyer Attachment area within the Portal.
To access the booking form please go to the eProcurement Portal at: https://attain.bravosolution.co.uk. Click on 'Register here' and follow the on-screen instructions.
You can access ''sq_123 – Southend Day Surgery Unit Managed Services Operator - Market Engagement Event’ by clicking on the link called 'View current opportunities' on the Home Page. Please note that a Booking will not be accepted by any means other than through the e-Procurement Portal.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/056400-2025 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Competitive flexible procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Sep 2025 |
| Submission deadline | 2 Jul 2025 |
| Future notice date | 2 Jun 2025 |
| Award date | 10 Sep 2025 |
| Contract period | 30 Jun 2027 - 30 Jun 2042 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £85,400,000 |
| Lots value | £85,400,000 |
| Awards value | £78,346,600 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MID AND SOUTH ESSEX NHS FOUNDATION TRUST |
| Locality | BASILDON |
| Post town | Southend-on-Sea |
| Postcode | SS16 5NL |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH37 Essex Thames Gateway |
| Local authority | Basildon |
| Electoral ward | Langdon Hills |
| Westminster constituency | South Basildon and East Thurrock |
| Delivery location | TLH31 Southend-on-Sea |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MEDICAL AND DIAGNOSTIC CARE GROUP |

## CPV Codes

### Divisions

- 31 - Electrical machinery, apparatus, equipment and consumables; lighting
- 33 - Medical equipments, pharmaceuticals and personal care products
- 51 - Installation services (except software)

### Codes

- 31211110 - Control panels
- 31524110 - Operating-theatre lamps
- 33100000 - Medical equipments
- 33111000 - X-ray devices
- 33140000 - Medical consumables
- 33162000 - Operating theatre devices and instruments
- 33167000 - Surgical lights
- 33168000 - Endoscopy, endosurgery devices
- 33192000 - Medical furniture
- 33192160 - Stretchers
- 33195000 - Patient-monitoring system
- 33661100 - Anaesthetics
- 51400000 - Installation services of medical and surgical equipment

## Release History

- 15 Sep 2025 at 07:38 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/056400-2025
- 2 Jun 2025 at 08:13 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/028990-2025
- 23 May 2025 at 09:27 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/025838-2025
- 17 Apr 2025 at 11:29 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/015878-2025
- 16 Apr 2025 at 13:11 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/015582-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/056400-2025
  15th September 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/028990-2025
  2nd June 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/025838-2025
  23rd May 2025 - Pipeline notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/015878-2025
  17th April 2025 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/015582-2025
  16th April 2025 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://attain.bravosolution.co.uk
- https://attain.bravosolution.co.uk/
- https://www.gov.uk/government/publications/procurement-act-2023
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.mse.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05041d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05041d.json.