---
title: "Provision of External Investigation HR Services and Related Topics"
ocid: "ocds-h6vhtk-0505b7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0505b7"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0505b7.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0505b7.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS ENGLAND"
published: "2026-05-13"
---

# Provision of External Investigation HR Services and Related Topics

Buyer: NHS ENGLAND  
Current stage: Award  
OCID: ocds-h6vhtk-0505b7

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0505b7.json)

## Summary

NHS England has successfully completed the procurement process for the "Provision of External Investigation HR Services and Related Topics," with the contract now active until 26 April 2027. The procurement was conducted through an open procedure, covering the business and management consultancy sector, and included services such as complex workplace investigations related to HR, whistleblowing, and data breaches. This procurement was aimed at supporting NHS England in aligning with its People Promise, ensuring timely and effective responses to staff concerns. The contract, awarded to TIAA LTD, commenced on 27 April 2026, with a potential extension option allowing for a maximum duration of 15 months, depending on funding and supplier performance. The total contract value gross amounts to £337,500.

This tender presents significant opportunities for business growth, especially for SMEs and businesses with expertise in human resources and management consultancy in complex public sector environments. Companies that can provide experienced investigators, comply with NHS England's policies, and have the capability to mobilise investigators promptly would be well-suited to compete. With an emphasis on efficiency and effectiveness in organizational investigations, businesses offering innovative solutions in HR and legal compliance stand to benefit substantially from engaging with such tenders. The criteria include high standards for technical quality, commercial awareness, and social value, providing a comprehensive growth avenue for the successful supplier.

## Notice

NHS England has commissioned a service providing access to suitably qualified and experienced external investigators to undertake complex and sensitive workplace investigations. These investigations may include, but are not limited to, human resources (HR) matters, Freedom to Speak Up (FTSU) (whistleblowing) concerns, and data breach investigations. The service will support NHS England in responding promptly and robustly to concerns raised by staff, in alignment with the NHS People Promise. It will help ensure that staff feel heard and valued, while enabling NHS England to fulfil its responsibilities as an employer.

### Lot Information

Lot 1

Renewal: 12 months, with the option to extend for up to three month periods (maximum potential duration: 15 months, subject to funding

### Planning Information

Request for Information Exercise in respect of the proposed model for delivery of services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/043998-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 May 2026 |
| Submission deadline | 16 Feb 2026 |
| Future notice date | 7 May 2025 |
| Award date | 26 Apr 2026 |
| Contract period | 26 Apr 2026 - 26 Apr 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £281,250 |
| Lots value | £281,250 |
| Awards value | Not specified |
| Contracts value | £281,250 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 8UG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI45 Lambeth |
| Local authority | Lambeth |
| Electoral ward | Waterloo & South Bank |
| Westminster constituency | Vauxhall and Camberwell Green |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TIAA |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79400000 - Business and management consultancy and related services

## Release History

- 13 May 2026 at 13:53 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/043998-2026
- 16 Jan 2026 at 13:54 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/003911-2026
- 22 Apr 2025 at 13:41 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/016273-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/043998-2026
  13th May 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/003911-2026
  16th January 2026 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/016273-2025
  22nd April 2025 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://health-family.force.com/login
- https://www.england.nhs.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.tiaa.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0505b7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0505b7.json.