---
title: "LU00973 - Payment Portal"
ocid: "ocds-h6vhtk-0505d8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0505d8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0505d8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0505d8.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LOUGHBOROUGH UNIVERSITY"
published: "2025-08-15"
---

# LU00973 - Payment Portal

Buyer: LOUGHBOROUGH UNIVERSITY  
Current stage: Award  
OCID: ocds-h6vhtk-0505d8

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## Summary

Loughborough University, located in Loughborough, United Kingdom, has completed a procurement process for a Payment Portal. The public undertaking falls under the procurement category of services and was executed through a direct award method due to the specialized nature of the payment portal. The contract, awarded to Flywire Payments Limited, commenced on 1st August 2025 and will run until 31st July 2030. This process was finalized with the aim of integrating a student payment portal, an online store, and a platform for merchant integration into the university's existing systems, significantly simplifying the payment processes for students worldwide. The total contract value is £297,000 GBP.

This contract presents opportunities for businesses, particularly those specializing in financial technology and payment systems integration. It highlights the growing demand for tailored and comprehensive payment solutions that ensure seamless integration with existing frameworks. Companies that can offer bespoke services meeting specific educational institution needs, especially those related to international transactions and compliance, would find similar tenders advantageous. The direct award method indicates limited competition due to specialized requirements, suggesting opportunities for businesses that can innovate or enhance their service delivery to cater to complex institutional needs.

## Notice

A payment portal that consists of three main parts which are all heavily integrated with our corporate systems: *a student payment portal *an online store for selling miscellaneous goods and services *a platform for integration with other online merchants To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=973791861

### Procurement Information

There are a number of complexities and key features of the services that mean they are both a) specialised (meaning they are only available from one supplier when considering the key characteristics we require), and b) highly integrated into our existing systems (resulting in disproportionate technical difficulties in implementation of services from another supplier (if they exist) due to incompatibility with our systems). The services consist of three main parts which are all heavily integrated with our corporate systems: *a student payment portal *an online store for selling miscellaneous goods and services *a platform for integration with other online merchants The main service is the student payment portal, for which we have a large number of requirements reflecting the complexity of the University's activities. These increase the specialism significantly in comparison to a simple payment acceptance portal (which would be available from a number of sources). The specific requirements that create such specialisation are: *A seamless experience for payers via a single "make a payment" button on our website that all students can use regardless of payment method or where in the world the payment is coming from. *Payers to receive payment options applicable to the location they are paying from, with those paying from locations outside the UK being able to access locally important payment methods, and the ability to pay in their own local currency in as many countries as practically, and legally, possible. *Payments to be routed via different payment acquirer channels (i.e. University or supplier acquired) depending on the type of payment. *Support for payers in their local language, covering time zone appropriate hours, and understanding local requirements. *Students making deposit payments to be able to do so from within our student admissions system *Integration with our admissions, student record and accounting systems *Transactional information and breakdowns to support automated reconciliation and allocation of payments. *Payer information to support the University's AML checks and processes *A single interface that can be used to link with third party payment providers in a way that allows the University to link to these, whilst protecting the University's PCI DSS compliance by preventing its own infrastructure from coming into scope of PCI DSS. The above requirements have been created to resolve the significant confusion around how to pay the University when more fragmented solutions were in place. These resulted in poor payer experience and transparency as well as high fees for those paying the University. The importance of using an integrated service can be readily demonstrated by improvements in compliance with paying via the University's approved methods of payment. We are not aware of any other supplier who can meet all of the above requirements and in the event that such a supplier did exist, the work to transfer between providers would be disproportionate technical difficulties.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/049093-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Aug 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 22 Apr 2025 |
| Contract period | 31 Jul 2025 - 31 Jul 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £297,000 |
| Contracts value | £297,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LOUGHBOROUGH UNIVERSITY |
| Locality | LOUGHBOROUGH |
| Post town | Leicester |
| Postcode | LE11 3TU |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF22 Leicestershire CC and Rutland |
| Local authority | Charnwood |
| Electoral ward | Loughborough Ashby |
| Westminster constituency | Loughborough |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FLYWIRE PAYMENTS |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66115000 - International payment transfer services

## Release History

- 15 Aug 2025 at 11:05 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/049093-2025
- 16 May 2025 at 11:05 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/022165-2025
- 22 Apr 2025 at 15:05 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/016321-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/049093-2025
  15th August 2025 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/022165-2025
  16th May 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/016321-2025
  22nd April 2025 - Transparency notice on Find a Tender

## Notice URLs

- https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=973791861
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0505d8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0505d8.json.