---
title: "Interpretation and Translation Services"
ocid: "ocds-h6vhtk-050668"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050668"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-050668.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-050668.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LANCASHIRE COUNTY COUNCIL"
published: "2025-09-24"
---

# Interpretation and Translation Services

Buyer: LANCASHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-050668

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## Summary

Lancashire County Council has completed the procurement process for providing Interpretation and Translation Services, with the contract awarded on 24 September 2025. The contract, supplied through an open procedure, involves two distinct lots: spoken language services and non-spoken communication services primarily for social care. Key services will span face-to-face interpreting for social service needs, telephone interpretation, and document translation. The procurements were awarded to D A Languages Limited and Sign Solutions (Sign Language Interpreting Agency) Ltd, covering a wide range of locales within the UKD4 region. The contract will commence on 13 October 2025, running until 12 October 2028, with potential extensions up to October 2029.

This procurement provides valuable opportunities for SMEs, especially in the language services sector, to engage with a substantial public authority. With a diverse demand incorporating 68 languages, businesses equipped with multilingual capabilities and expertise in both spoken and non-spoken formats, including British Sign Language, are positioned to benefit. This contract facilitates long-term engagement and growth within the public sector, fostering relationships with Lancashire County Council as it seeks comprehensive, accessible communication services for its varied requirements. The opportunities are particularly promising for businesses with the capacity to provide video interpretation as a supplementary service, aligning with evolving public service needs.

## Notice

IMPORTANT: This Contract Award Notice is a replacement for the Contract Notice that was published on the 31st July 2025 @ 3:27pm - Publication Reference 2025/S 000-044841 This is under the same Procurement Identifier (OCID): ocds-h6vhtk-050668 Contract 3 stated in this notice replaces Contract 1 from the original notice and Contract 2 replaces Contract 4 from the original notice. PROCUREMENT DESCRIPTION: The contract is to provide language services including spoken and non-spoken Interpretation and Translation services to the Authority. The contract will be tendered in two (2) Lots; Lot 1 - Face to Face interpreting for Social Service requirements, interviews, meetings, consultation, for spoken languages, telephone interpretation and document translation services. Video interpretation will only be accepted as a substitute in instances when Face to Face fulfilment cannot be fulfilled; this must be agreed in advance with a relevant representative from the Authority. Of the language services provided in the financial year 2024-25, Polish, Urdu, Arabic and Bengali have been the most requested. However, the Authority provided services to 68 different languages during this period, including reasonably high numbers for Punjabi, Romanian and Kurdish / Kurdish Sorani. Lot 2 - Face to Face interpreting for Social Service requirements, interviews, meetings, consultation, for non-spoken communication including British Sign Language, lipspeaking and Palantypist. Video interpretation will only be accepted as a substitute in instances where Face to Face fulfilment cannot be fulfilled; this must be agreed in advance with a relevant representative from the Authority. The Authority provides a wide range of services across the county; therefore, the interpretation and translation requirements will cover a wide range of services. Currently, the service is predominately provided for Social Care; however, it is expected that any service within the Authority should be able to access the agreement as and when required.

### Lot Information

Spoken Interpretation and Translation

Face to Face interpreting for Social Service requirements, interviews, meetings, consultation, for spoken languages, telephone interpretation and document translation services. Video interpretation will only be accepted as a substitute in instances when Face to Face fulfilment cannot be fulfilled; this must be agreed in advance with a relevant representative from the Authority. The Authority provided services to 68 different languages during 2024-25. The 2023-24 cost of procuring the required language interpretation services was circa PS260,000. Of this spend, most requests for spoken interpretation were related to Children's Services, with the remainder related to Adult Services. Circa PS82,000 of this cost was for document translation.

Options: The Authority has the option to extend this agreement beyond the Initial Term by a further period up to a maximum of 12 months in addition to the Initial Term.

Renewal: The Authority may extend this agreement beyond the Initial Term by a further period up to a maximum of 12 months in addition to the Initial Term.

Non Spoken Services

Face to Face interpreting for Social Service requirements, interviews, meetings, consultation, for non-spoken communication including British Sign Language, lipspeaking and Palantypist. Video interpretation will only be accepted as a substitute in instances where Face to Face fulfilment cannot be fulfilled; this must be agreed in advance with a relevant representative from the Authority. The 2023-24 annual cost of procuring non spoken services was circa PS29,000. The Authority provides a wide range of services across the county; therefore, the interpretation and translation requirements will cover a wide range of services. Currently, the service is predominately provided for Social Care; however, it is expected that any service within the Authority should be able to access the agreement as and when required. There are approximately 270 requests made per year with the majority being for British Sign Language services; however, other services may be requested throughout the duration of the contract as required. The service is also inclusive of document translation services, translating into an appropriate format, such as video.

Options: The Authority has the option to extend this agreement beyond the Initial Term by a further period up to a maximum of 12 months in addition to the Initial Term.

Renewal: The Authority may extend this agreement beyond the Initial Term by a further period up to a maximum of 12 months in addition to the Initial Term.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/059270-2025 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Sep 2025 |
| Submission deadline | 23 May 2025 |
| Future notice date | Not specified |
| Award date | 29 Jul 2025 |
| Contract period | 12 Oct 2025 - 12 Oct 2028 |
| Recurrence | 2029-04-22 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,156,000 |
| Lots value | £1,156,000 |
| Awards value | £1,156,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LANCASHIRE COUNTY COUNCIL |
| Additional buyers | SOCIAL VALUE PORTAL LTD |
| Locality | PRESTON |
| Post town | Preston |
| Postcode | PR1 0LD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI45 Lambeth |
| Local authority | Lambeth |
| Electoral ward | Vauxhall |
| Westminster constituency | Vauxhall and Camberwell Green |
| Delivery location | TLD4 Lancashire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | D A LANGUAGES; SIGN SOLUTIONS (SIGN LANGUAGE INTERPRETING AGENCY |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79530000 - Translation services
- 79540000 - Interpretation services

## Release History

- 24 Sep 2025 at 13:02 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/059270-2025
- 31 Jul 2025 at 14:27 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/044841-2025
- 23 Apr 2025 at 13:25 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/016550-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/059270-2025
  24th September 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/044841-2025
  31st July 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/016550-2025
  23rd April 2025 - Tender notice on Find a Tender

## Notice URLs

- https://dals.co.uk/
- https://www.lancashire.gov.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.signsolutions.uk.com/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050668. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-050668.json.