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            ],
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                {
                    "id": "1",
                    "title": "Number of Clients Supported per Month",
                    "description": "To include number of referrals received per month, number accepted, number declined (and reason for declining) and clients carried forward.",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 1
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                },
                {
                    "id": "2",
                    "title": "Average time from hospital discharge to first contact",
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                            "id": "frequency",
                            "period": {
                                "durationInMonths": 1
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                            "id": "frequency",
                            "period": {
                                "durationInMonths": 1
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                },
                {
                    "id": "4",
                    "title": "Number of referrals received from other areas (Hospitals, Adult Social Care, GPs, self-referrals",
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                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 1
                            }
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                    ]
                },
                {
                    "id": "5",
                    "title": "Provide details of clients successfully signposted to additional services (including ASC, OT, community groups, etc)",
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                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 1
                            }
                        }
                    ]
                },
                {
                    "id": "6",
                    "title": "Client satisfaction rate",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 1
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                    ]
                },
                {
                    "id": "7",
                    "title": "Reduction in hospital readmission rate within 6 weeks (based on the time the client is supported by Age UK)",
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                            "id": "frequency",
                            "period": {
                                "durationInMonths": 1
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                        }
                    ]
                },
                {
                    "id": "8",
                    "title": "Improvement in client confidence and independence - measured via pre/post support surveys or qualitative feedback i.e. case studies",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 1
                            }
                        }
                    ]
                },
                {
                    "id": "9",
                    "title": "Number of visits/types of support offered to individuals accessing the service",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 1
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                    ]
                },
                {
                    "id": "10",
                    "title": ": Number of volunteers recruited and retained and total number of volunteer hours available",
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                            "id": "frequency",
                            "period": {
                                "durationInMonths": 1
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                        }
                    ]
                },
                {
                    "id": "11",
                    "title": "Percentage of staff/volunteers completing mandatory training (Safeguarding, GDPR, etc.)",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 1
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                        }
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    ]
}