---
title: "DDT0959 -The Provision of Housing Repairs Mobile Working Solution"
ocid: "ocds-h6vhtk-050712"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050712"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-050712.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-050712.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LEICESTER CITY COUNCIL"
published: "2025-09-02"
---

# DDT0959 -The Provision of Housing Repairs Mobile Working Solution

Buyer: LEICESTER CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-050712

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## Summary

Leicester City Council has completed a procurement process for the provision of a Housing Repairs Mobile Working Solution, with ROCC Computers Ltd selected as the supplier. This contract aims to deliver an effective IT solution for scheduling and managing housing repairs, thereby supporting the Council's maintenance services across 20,000 council properties and 1,800 leasehold properties in Leicester. The procurement was conducted through an open procedure, focused on IT services within the industry category, and spanned several major phases, with the award announced on 1st September 2025. The contract period is set from 31st December 2025 to 31st December 2028, with potential extensions up to a maximum of five years, covering the UKF21 region.

This tender represents a substantial business growth opportunity for companies specialising in IT services, particularly those experienced in developing and implementing mobile solutions for large-scale property management and maintenance. SMEs demonstrated strong interest, as evidenced by the number of small to medium enterprises (SMEs) submitting bids. Businesses that can offer comprehensive IT solutions with capabilities in mobile working, responsive scheduling, inventory management, and integration with existing systems would have been well-placed to compete for this contract, benefiting from an opportunity to partner with a sub-central government authority on long-term projects.

## Notice

The Housing Division sits within the City Development and Neighbourhoods Department of Leicester City Council. The Housing Repairs and Maintenance Service is responsible for carrying out repairs and maintenance to approximately 20,000 Council owned properties, as well as around 1,800 leasehold properties for which the Council is responsible for some repairs. The Housing Division completed just over 100,000 repairs in 2024/25, including day-to-day responsive repairs and cyclical / planned works such as annual gas safety checks and maintenance in void properties. These repairs are created in the Council's Housing Management System (currently NEC Housing) but are required to be appointed and scheduled in an appropriate IT solution before being sent to a mobile device for an operative to complete whilst out on site. Appropriate details of the appointment and visit status should be sent back to the Housing Management System to ensure it is up to date. This currently happens via a SOAP API known as BARIS. Each repair is prioritised and categorised and this category determines the process flow that is required. For example, if there is a no-access for a gas safety check, the repair is kept oven for a second attempt on a future visit (with an escalating process ultimately resulting in gain entry), but a routine responsive repair would be cancelled. Performance reporting is primarily via PowerBI from data held within the Housing Management System, with additional links to the mobile working solution where more granular data is required. In addition to the mobile working solution for responsive and cyclical repairs, the Council is interested in understanding capabilities for a solution that would allow for the effective management of voids maintenance, including pre-inspection of works as well as the works themselves. The Housing Division has its own internal stores for the supplier and delivery of materials for repair visits. The Council is interested to see what potential suppliers can offer in terms of a full inventory management to help streamline the materials ordering, picking and goods receipting processes.

### Lot Information

Lot LOT 1 The Provision of Housing Repairs Mobile Working Solution

Renewal: The contract is initially for three years with an option to extend for a further two years (1+1) dependent on ongoing requirement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/053054-2025 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Sep 2025 |
| Submission deadline | 10 Jun 2025 |
| Future notice date | Not specified |
| Award date | 31 Aug 2025 |
| Contract period | 31 Dec 2025 - 31 Dec 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,500,000 |
| Lots value | £1,500,000 |
| Awards value | £690,980 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LEICESTER CITY COUNCIL |
| Locality | LEICESTER |
| Post town | Leicester |
| Postcode | LE1 1FZ |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF21 Leicester |
| Local authority | Leicester |
| Electoral ward | Castle |
| Westminster constituency | Leicester South |
| Delivery location | TLF21 Leicester |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ROCC COMPUTERS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 2 Sep 2025 at 09:45 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/053054-2025
- 24 Apr 2025 at 13:58 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/016817-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/053054-2025
  2nd September 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/016817-2025
  24th April 2025 - Tender notice on Find a Tender
- https://procontract.due-north.com/Advert?advertId=80da394a-0e21-f011-8136-005056b64545

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.leicester.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050712. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-050712.json.