---
title: "Quest Recovery Bundle"
ocid: "ocds-h6vhtk-050722"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050722"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-050722.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-050722.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "FINANCIAL OMBUDSMAN SERVICE LIMITED"
published: "2025-04-24"
---

# Quest Recovery Bundle

Buyer: FINANCIAL OMBUDSMAN SERVICE LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-050722

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050722)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-050722.json)

## Summary

The procurement process was initiated by the Financial Ombudsman Service Limited, a sub-central government public authority based in London, United Kingdom. This contracting process, titled "Quest Recovery Bundle," fell under the information systems and servers industry category. The procurement method involved a limited competition below threshold, and the procurement stage is currently at the award stage. Key participants include Softcat PLC as the supplier, with the contract signed on 24th March 2025 and set to commence on 30th April 2025, concluding on 30th April 2026. The total gross contract value is £64,771, with the provision focusing on recovery capabilities for restoring single or multiple objects efficiently.

This tender presents significant opportunities for businesses specialising in IT systems and recovery solutions. Large IT firms are particularly well-suited to compete due to the technical demands of the service, but innovative SMEs with the capability to deliver competitive recovery solutions could also leverage this project to enhance their portfolios. Furthermore, participating in assignments such as this can pave the way to establishing and strengthening business relationships with government authorities, presenting further prospects within the public sector.

## Notice

Provision of Quest Recovery Bundle - recovery capabilities allowing quick and auditable restoration for single or multiple objects.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/016842-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Below threshold - limited competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Apr 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 24 Mar 2025 |
| Contract period | 29 Apr 2025 - 30 Apr 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £53,976 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL OMBUDSMAN SERVICE LIMITED |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 9SR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48800000 - Information systems and servers

## Release History

- 24 Apr 2025 at 14:56 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/016842-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/016842-2025
  24th April 2025 - Contract details notice on Find a Tender

## Notice URLs

- http://Softcat.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050722. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-050722.json.