---
title: "Provision of SIP Call Manager - Telephony Services under CCS RM3808"
ocid: "ocds-h6vhtk-050786"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050786"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-050786.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-050786.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SUSSEX COMMUNITY NHS FOUNDATION TRUST"
published: "2025-04-25"
---

# Provision of SIP Call Manager - Telephony Services under CCS RM3808

Buyer: SUSSEX COMMUNITY NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-050786

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-050786.json)

## Summary

The Sussex Community NHS Foundation Trust has completed the procurement process for the "Provision of SIP Call Manager - Telephony Services" under the CCS RM3808 framework. This process, which falls under the services category, focuses on the installation of line telephony equipment. The procurement, which used a selective method through a restricted procedure, was primarily located at the Brighton General Hospital in the UKJ21 region. The procurement has reached the award stage, with Maintel Europe Limited being the contracted supplier as of 23rd March 2021. Although initially awarded in 2021, the option to extend the contract to 2026 has been agreed upon, according to the framework's rules.

This tender offers significant opportunities for businesses specialising in telecommunication equipment installation and telephony services, as they can gain entry into long-term contracts within the NHS framework. Companies with expertise in delivering selective and restricted procedures and those capable of providing competitive pricing would have been well-suited to compete in this tender. Additionally, businesses with a regional presence near Brighton or those looking to expand in the healthcare sector could greatly benefit from partnerships stemming from such procurements.

## Notice

The provision of SIP call manager - telephony services

### Lot Information

Lot 1

Call off under the CCS framework ref: RM3803

Options: Awarded in 2021 under the CCS framework ref: RM3808 - option to extend to 2026 has been agreed as per framework rules.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/016986-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Apr 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 23 Mar 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £198,597 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SUSSEX COMMUNITY NHS FOUNDATION TRUST |
| Locality | BRIGHTON , ELM GROVE |
| Post town | Brighton |
| Postcode | BN2 3EW |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ21 Brighton and Hove |
| Local authority | Brighton and Hove |
| Electoral ward | Hanover & Elm Grove |
| Westminster constituency | Brighton Kemptown and Peacehaven |
| Delivery location | TLJ21 Brighton and Hove |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MAINTEL EUROPE |

## CPV Codes

### Divisions

- 45 - Construction work
- 51 - Installation services (except software)

### Codes

- 45314000 - Installation of telecommunications equipment
- 51340000 - Installation services of line telephony equipment

## Release History

- 25 Apr 2025 at 10:44 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/016986-2025

## Notice URLs

- http://www.maintel.co.uk/
- https://ted.europa.eu/udl?uri=TED:NOTICE:391303-2019:TEXT:EN:HTML
- https://www.sussexcommunity.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050786. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-050786.json.