--- title: "UOW291 PME- Student Case Management System" ocid: "ocds-h6vhtk-050835" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050835" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-050835.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-050835.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "UNIVERSITY OF WORCESTER" published: "2025-04-28" --- # UOW291 PME- Student Case Management System Buyer: UNIVERSITY OF WORCESTER Current stage: Planning OCID: ocds-h6vhtk-050835 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050835) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-050835.json) ## Summary The University of Worcester, located in Worcester, United Kingdom, is currently in the planning stage of a procurement process for a Student Case Management System. This procurement falls under the industry category of "Software package and information systems," specifically targeting Customer Relation Management software package solutions. An online preliminary market engagement event is scheduled for 2nd May 2025, followed by an engagement period ending on 9th May 2025. This preliminary phase aims to ensure transparency and maximise competition before the formal tender notice. The procurement process is governed by the Procurement Act 2023, with potential contract commencement on 3rd November 2025 and completion by 2nd March 2026, with options for renewal. This tender represents a significant opportunity for software providers, particularly those specialising in Customer Relationship Management systems, to align themselves with a higher education institution. Small and medium-sized enterprises (SMEs) are particularly suitable to compete, given the tender's suitability criteria. Engaging with this procurement process may allow businesses to showcase innovative solutions, expand their market presence, and secure long-term partnerships with the University. Business entities interested in contributing to transforming student services within higher education should consider participating in the engagement process to address the outlined requirements and explore further commercial opportunities. ## Notice This is a Preliminary Market Engagement (PMEN) notice. It is not a formal invitation to tender. You will need to respond to the tender notice when published to be considered for the forthcoming Contract. The purpose of this PMEN is to maximise transparency and competition for the upcoming tender notice. All details in this PMEN are subject to being updated or changed in the tender notice. The PMEN is being published to advertise a Preliminary Market Engagement Event to be held online on Friday 2 May 2025 at 10.00-11.30. UK where more information about the requirements will be shared. Following this engagement event interested Suppliers may be offered the opportunity to discuss the requirements. The objectives of this exercise are to: * gain initial supplier awareness and engagement, * gain insight to the market possibilities and potential innovative solutions; * understand risks and issues not previously considered; * inform the Business Case; * inform the Procurement Strategy; and * prevent the University from tendering an unachievable project. The PMEN fulfils the requirement for a Preliminary Market Engagement Notice to be issued under the Procurement Act 2023. The University of Worcester is seeking to procure and implement a Student Case Management. This solution will support key Student Services functions. We are seeking suppliers who may have an interest in this project to complete the Questionnaire in Appendix A To help gain a better understanding of the feasibility of the requirements, the most effective route to market, the capacity of the market to deliver any possible risks and issues that may not have been previously considered. The University's high-level requirements for this system can be found at Appendix B. These represent the University's current requirements, but they may be amended at any time prior to tender. ### Planning Information A teams meeting will be held on 2/5/25 for interested parties to ask about the system and for us to engage with potential suppliers to determine if such a system is available. The final date for engagement in relation to the project is 9th May for indicative programme and prices ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/017249-2025 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 28 Apr 2025 | | Submission deadline | Not specified | | Future notice date | 3 Jun 2025 | | Award date | Not specified | | Contract period | 3 Nov 2025 - 2 Mar 2026 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | UNIVERSITY OF WORCESTER | | Locality | WORCESTER | | Post town | Worcester | | Postcode | WR2 6AJ | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire | | ITL 3 | TLG12 Worcestershire CC | | Local authority | Worcester | | Electoral ward | St Clement | | Westminster constituency | Worcester | | Delivery location | Not specified | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48000000 - Software package and information systems - 48445000 - Customer Relation Management software package ## Release History - 28 Apr 2025 at 10:33 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/017249-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/017249-2025 28th April 2025 - Preliminary market engagement notice on Find a Tender ## Notice URLs - http://www.worcester.ac.uk - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050835. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-050835.json.