---
title: "Retail Concession - Main Foyer, Guy's Hospital"
ocid: "ocds-h6vhtk-050a1e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050a1e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-050a1e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-050a1e.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "GUY'S AND ST THOMAS' NHS FOUNDATION TRUST"
published: "2025-05-01"
---

# Retail Concession - Main Foyer, Guy's Hospital

Buyer: GUY'S AND ST THOMAS' NHS FOUNDATION TRUST  
Current stage: Tender  
OCID: ocds-h6vhtk-050a1e

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## Summary

The procurement process for a new retail concession at Guy’s Hospital, operated by Guy's and St Thomas' NHS Foundation Trust, has commenced with an active tender stage. The opportunity is set in the main foyer of Guy’s Hospital, London, and falls under the industry categories of Restaurant and food-serving services, Retail trade services, and Cafeteria services. This open procedure, outlined under the Procurement Act 2023, invites tenders allowing suppliers to design, invest in, and operate a retail solution that is commercially viable and enhances the hospital environment. Key dates include an enquiry deadline on 2nd June 2025 and a tender submission deadline on 16th June 2025, with contract awards expected by 7th July 2025.

This tender provides substantial business growth opportunities, particularly for those in the retail and food service industries. With a total contract value of £8 million, it's a lucrative chance for businesses, including SMEs and social enterprises, to establish a significant presence in a hospital setting over a ten-year period. The procurement is suitable for providers who can offer high-quality, patient-centric retail services, meeting social value and sustainability goals. Organisations adept at delivering efficient, 24/7 services are encouraged to apply, making it an ideal opportunity for those seeking to expand operations within the healthcare sector while contributing positively to local communities.

## Notice

Guy's and St Thomas' NHS Foundation Trust ("the Authority") is inviting tenders for a new retail concession to operate within the main foyer of Guy's Hospital, London. The successful provider will be awarded the right to design, invest in, and operate a commercially sustainable and patient-friendly retail solution, enhancing experience for patients, staff, and visitors while delivering financial return and social value. This is a concession contract as defined under the Procurement Act 2023. The procurement is being run as an open process and is open to all qualifying suppliers.

### Planning Information

As part of the preparatory work for the forthcoming procurement of a retail services concession at Guy’s Hospital, the Trust undertook a structured market engagement process in April 2025 in accordance with the Procurement Act 2023. The purpose of this engagement was to assess market appetite, gather supplier feedback, test key assumptions within the draft service model, and ensure that the procurement was accessible, proportionate, and capable of attracting high-quality proposals from a diverse range of providers. The Trust (supported by its procurement advisors, Neller Davies) held preliminary engagement sessions with at least five organisations representing a cross-section of the UK food and non-food retail sectors. These included: 1. A high street coffee chain operator 2. A regional convenience retailer 3. A hospital-based SME café provider 4. A national concession catering operator 5. A social enterprise with experience in NHS retailing Each session included a walk-through of the draft RFP and service expectations, and gave providers an opportunity to comment on the following: • Commercial viability of a turnover rent plus MGR model. • Appetite for capital investment with a 10-year concession (and break at year 5). • Interest in occupying the Guy’s Hospital reception space under a single-operator model. • Ability to deliver 24/7 service through blended staffed and automated formats. • Fit with social value and sustainability ambitions, including local sourcing. • Interest in participating in the formal procurement. Additionally, an open Market Engagement Briefing was held online to allow other interested suppliers to register their interest and access early draft documentation. Providers were encouraged to express preferences for individual outlet types and to raise any concerns regarding operational constraints, risk-sharing, or TUPE.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/018271-2025 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 May 2025 |
| Submission deadline | 16 Jun 2025 |
| Future notice date | 30 Apr 2025 |
| Award date | Not specified |
| Contract period | 31 Aug 2025 - 31 Aug 2035 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £8,000,000 |
| Lots value | £8,000,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GUY'S AND ST THOMAS' NHS FOUNDATION TRUST |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 9RT |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI44 Lewisham and Southwark |
| Local authority | Southwark |
| Electoral ward | London Bridge & West Bermondsey |
| Westminster constituency | Bermondsey and Old Southwark |
| Delivery location | TLI45 Lambeth |

## CPV Codes

### Divisions

- 55 - Hotel, restaurant and retail trade services

### Codes

- 55300000 - Restaurant and food-serving services
- 55330000 - Cafeteria services
- 55900000 - Retail trade services

## Release History

- 1 May 2025 at 08:52 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/018271-2025
- 30 Apr 2025 at 11:40 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/017967-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/018271-2025
  1st May 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/017967-2025
  30th April 2025 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://atamis-1928.my.site.com/ProSpend__CustomCommunitiesLogin?startURL=%2Fhome%2Fhome.jsp
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.lpp.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050a1e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-050a1e.json.
