---
title: "Provision of Managed Service Provider for University of Birmingham Core Systems"
ocid: "ocds-h6vhtk-050a51"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050a51"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-050a51.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-050a51.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE UNIVERSITY OF BIRMINGHAM"
published: "2025-10-02"
---

# Provision of Managed Service Provider for University of Birmingham Core Systems

Buyer: THE UNIVERSITY OF BIRMINGHAM  
Current stage: Award  
OCID: ocds-h6vhtk-050a51

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050a51)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-050a51.json)

## Summary

The University of Birmingham has concluded a procurement process to find a Managed Service Provider (MSP) for its core systems, culminating in the award stage. The procurement was specifically targeting services that provide both functional and technical support. The contract, awarded to Fusion Practices Limited, is valued at approximately £1,037,083, with an optional renewal for up to two additional one-year extensions. This contract will commence on 1st January 2026 and is set to conclude by 1st January 2028, with extensions possible until 2030. The competitive process utilised a selective and flexible procedure focused on sub-central government procurement and aimed at service providers, signifying a sector-specific opportunity in higher education management systems in Birmingham.

This tender represents a significant opportunity for businesses operating within the IT service management sector, particularly those specialising in application and core system support. Large companies with a proven track record in delivering bespoke management and technical support solutions would find this contract suitable, offering growth by engaging with a prestigious academic institution. Companies capable of meeting the service quality and technical resource requirements laid out in the tender are well-placed to expand their influence in the educational and public service management domains. The procurement process was structured to select the most competitive service provider, aiming to leverage superior contract management and sustainability practices to enhance the university’s system operations.

## Notice

The University of Birmingham is seeking a Managed Service Provider (MSP) that offers both functional and technical support for its core systems suite. Please refer to the attached documentation for the full specification of requirements.

### Lot Information

Lot LOT-0001

Renewal: Two, one-year extension options is built in to the tender opportunity. The extension will be subject to performance reviews and is subject to the agreement of both parties.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/061610-2025 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive flexible procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Oct 2025 |
| Submission deadline | 28 May 2025 |
| Future notice date | Not specified |
| Award date | 1 Oct 2025 |
| Contract period | 1 Jan 2026 - 1 Jan 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,828,000 |
| Lots value | £2,828,000 |
| Awards value | £1,030,903 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE UNIVERSITY OF BIRMINGHAM |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B15 2TT |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Edgbaston |
| Westminster constituency | Birmingham Edgbaston |
| Delivery location | TLG31 Birmingham |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FUSION PRACTICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72416000 - Application service providers

## Release History

- 2 Oct 2025 at 10:23 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/061610-2025
- 30 Apr 2025 at 13:31 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/018044-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/061610-2025
  2nd October 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/018044-2025
  30th April 2025 - Tender notice on Find a Tender

## Notice URLs

- http://www.birmingham.ac.uk
- https://in-tendhost.co.uk/universityofbirmingham/aspx/Home
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050a51. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-050a51.json.