---
title: "NP610625 National Vaccination Programme"
ocid: "ocds-h6vhtk-050ae2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050ae2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-050ae2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-050ae2.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (NSS)"
published: "2025-08-27"
---

# NP610625 National Vaccination Programme

Buyer: THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (NSS)  
Current stage: Award  
OCID: ocds-h6vhtk-050ae2

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050ae2)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-050ae2.json)

## Summary

The procurement process for the "NP610625 National Vaccination Programme" involves the NHS National Services Scotland (NSS) as the buying organisation and is focused on IT services, particularly consulting, software development, internet and support. Located in the United Kingdom, specifically the region of Scotland (UKM), the procurement falls under the services category. The process recently reached the award stage, with a contract awarded in August 2025 valued at £14,550 GBP to ServiceNow. The decision was made as an extension for non-production environments over eight months, starting in August 2025. This procurement was conducted through a limited method, where only ServiceNow was considered, due to technical reasons that specified a lack of competition.

This tender represents a substantial opportunity for businesses involved in IT services, particularly those specialising in digital health solutions, to engage with public health initiatives on a national scale. Companies equipped to handle software development, support, and consulting for large-scale digital platforms would find themselves well-suited to compete for such contracts. Although this specific award was made under limited conditions without prior publication, similar tenders could arise in the future, offering growth and collaboration possibilities with the NHS and other public bodies across the UK.

## Notice

The ServiceNow Case Management System (CMS) has been in-use by the National Contact Tracing Centre, all 14 NHSS Territorial Boards & Public Health Scotland since June 2020. The system was developed and implemented within the NSS's existing ServiceNow platform. The solution was subsequently extended out and is also used as the national solution to support annual scheduling of flu vaccinations for citizens across Scotland. The ServiceNow main contract award was approved in March 2025 for the 12 months to 31 March 2026. This is an additional award for ServiceNow non-production environments (Development and Test) for a period of 8 months from 1st August 2025 to 31 March 2026.

### Lot Information

Lot 1

The ServiceNow Case Management System (CMS) has been in-use by the National Contact Tracing Centre, all 14 NHSS Territorial Boards & Public Health Scotland since June 2020. The system was developed and implemented within the NSS's existing ServiceNow platform. The solution was subsequently extended out and is also used as the national solution to support annual scheduling of flu vaccinations for citizens across Scotland. Scottish Government has requested that the National Vaccination Scheduling System and Contact Tracing Management System continue to be available for the next 12 months period. Due to continuing requirement for the NVSS and CMS solutions to be in place as part of the NHSScotland response to Covid, the delivery of the annual flu programme and other immunisations, there is therefore a requirement to extend the current instance and associated licenses. If not renewed, NSS would not have a digital solution to manage the national vaccination digital solutions with population level appointment scheduling and self-booking service for the Spring COVID vaccination campaign 2025 and the Autumn / Winter COVID and Flu vaccination campaign 2025/26. The ServiceNow main contract award was approved in March 2025 for the 12 months to 31 March 2026. This is an additional award for ServiceNow non-production environments (Development and Test) for a period of 8 months from 1st August 2025 to 31 March 2026.

### Procurement Information

These licenses can only be granted by Service Now.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/051500-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Aug 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 30 Mar 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £788,507 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (NSS) |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH12 9EB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Drum Brae/Gyle |
| Westminster constituency | Edinburgh South West |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SERVICENOW |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 27 Aug 2025 at 09:58 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/051500-2025
- 1 May 2025 at 07:35 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/018231-2025

## Notice URLs

- http://www.nss.nhs.scot/browse/procurement-and-logistics
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000808253
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11883

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050ae2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-050ae2.json.